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Recenzje sprzedawcy William Russell

Ocena klientów
Doskonale

Independent provider of international health, life & income protection insurance.

Obsługa
4.6
/5
Produkt
4.5
/5

5

4

3

2

1

123

37

6

1

4

171

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 1,318
Wiarygodny klient
5 years ago
Data zakupu: 15/06/2019
Professional
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Angela Hurst
William Russell
5 years ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
0
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MS
Magdalene Markie Snomi
5 years ago
Data zakupu: 05/07/2019
Co Magdalene Markie Snomi sądzi o William Russell:
Excellent service
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Angela Hurst
William Russell
5 years ago
Thank you very much for your 5 star review! We are very pleased to hear you are happy with the service you have received. We do our absolute best to ensure we provide a professional yet caring service at all times. Thank you again for taking the time to comment.
0
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RM
Robert McKnight
5 years ago
Data zakupu: 13/06/2019
Co Robert McKnight sądzi o William Russell:
Everything was quick, clean and efficient. This is what I want when it comes to a service.
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Angela Hurst
William Russell
5 years ago
Thank you for your fantastic rating and comments. We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us, we are always happy to help! Thanks again for taking the time to comment about your Global Life Insurance renewal.
0
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DD
Diane Docherty
5 years ago
Data zakupu: 13/06/2019
Co Diane Docherty sądzi o William Russell:
I have used William Russell for the past 25 years as an expat in Malaysia and I have always valued their excellent service.
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Angela Hurst
William Russell
5 years ago
Thank you so much for your 5 star review and for being a William Russell customer for so many years! We are glad to hear you are happy with the service you have received from us and we're happy to have you with us. We love to hear when we get it right for our customers and we sincerely appreciate you taking the time to let us know of your experience with us while continuing to renew your Global Health Insurance plan.
0
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AW
Anna Walker
5 years ago
Data zakupu: 15/05/2019
Co Anna Walker sądzi o William Russell:
They could have let me off the extra % fee for paying in 2 instalments considering it was the first time i have ever had to pay this way due to no income for over 8 months as my business had to close
...
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Angela Hurst
William Russell
5 years ago
Thank you for taking the time to leave us your feedback. We were so sorry to hear about your unfortunate circumstances. As you know we have investigated your file in detail and have contacted you directly with further information. We are pleased that we have been able to correspond regarding your renewal and we do hope that your experience with us going forward is a much more positive one and thank you again for getting in touch with us.
AW
Anna Walker
5 years ago
Thank you very much for emailing me about not charging me the 3% on the second instalment. Every bit helps. Hopefully I never have to go through another year like the last but in future I would email direct if have anything to discuss.
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Wiarygodny klient
5 years ago
Data zakupu: 29/05/2019
The service was great however the post hospital service claim has had no response from WR. So not very good at all.
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Angela Hurst
William Russell
5 years ago
Thank you for your valuable comments and feedback. We were very sorry to hear about the delays in settling your claim and as you are aware, we have investigated further and have contacted you directly regarding this. We strive to deliver excellent quality customer care at all times and claiming medical bills should be easy and straight forward. We hope that our service will continue to improve and appreciate your patience during busy times. Thank you again for getting in touch with us.
Wiarygodny klient
5 years ago
William Russell contacted me promoting after receiving my feedback and my claim is being addressed. Prompt response is key to keeping the client happy. Thanks Angela.
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Angela Hurst
William Russell
5 years ago
Thank you so much for your revised rating and further comments. We appreciate you taking the time to give additional feedback. Thanks again!
0
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Wiarygodny klient
5 years ago
Data zakupu: 06/01/2019
Trustable Health Insurance provider since many years to me Awesome service. Fast, reliable, accurate, what can you expect more..
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Angela Hurst
William Russell
5 years ago
Many thanks for your 5* positive feedback. We are happy to have you with us, it's a pleasure to administer your Global Health Plan and it's great to know you feel supported and secure.
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Wiarygodny klient
5 years ago
Data zakupu: 27/05/2019
everything goes smoothly.
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Angela Hurst
William Russell
5 years ago
Thank you for taking the time to contact us with your positive 5* feedback. We are so pleased to hear that you remain happy with the service you have received while renewing your Global Protection plan.
0
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ML
Michael Land
5 years ago
Data zakupu: 27/05/2019
Co Michael Land sądzi o William Russell:
Service was prompt and efficient as always 😊
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Angela Hurst
William Russell
5 years ago
Thank you for your generous rating and positive comments. We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us. We hope to have you with us for many years to come and look forward to working with you during that time.
0
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Wiarygodny klient
5 years ago
Data zakupu: 30/05/2019
Fast response time.
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Angela Hurst
William Russell
5 years ago
Thanks so much for your positive 5 star review. We are so happy to hear how pleased you are with the quick service that you have received. Thank you again for leaving us your feedback.
0
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Informacje o William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
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William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom
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Informacje o William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.