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Avaliações Love Sofas | Avaliações de Atendimento ao Cliente para https://www.feefo.com/reviews/lovesofas | Feefo - Brasil

Consumidor confiável

1 month ago

Data da compra: 05/07/2024

Easy to buy, nonproblem with any part of process

Customer Experience Team

Love Sofas

1 month ago

Thank you for your 5-star review! We're thrilled to hear you found the buying process easy and smooth. If you need anything else, we're here to help!

Avaliações de produto

Bought to go with sofa, again lovely colours and comfy.

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Customer Experience Team

Love Sofas

1 month ago

Thank you for your 4-star review! We're thrilled you find the colors and comfort of the 1 Seater Astbury Bella Sofa to your liking. We appreciate you sharing a picture with your feedback—it really helps us. If there’s anything more we can do for you, please let us know!

We really like the colours, delivered quickly, its comfy too.

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Customer Experience Team

Love Sofas

1 month ago

Thank you for your positive feedback on the 3 Seater Astbury Bella Sofa! We're thrilled to hear you love the colors, comfort, and speedy delivery. Your pictures are much appreciated—they really help showcase the sofa. Thanks again for your support!

0

AP

Andrew Pierpoint Pierpoint

1 month ago

Data da compra: 19/07/2024

O que Andrew Pierpoint Pierpoint disse sobre a Love Sofas:

Excellent came earlier than expected

Customer Experience Team

Love Sofas

1 month ago

Thank you for your fantastic feedback, Andrew! We’re thrilled to hear that you’re pleased with our service and that it arrived ahead of schedule. Looking forward to serving you again!

Avaliações de produto

0

SW

SUSAN Wardle

Cheadle,Staffs

1 month ago

Data da compra: 29/06/2024

O que SUSAN Wardle disse sobre a Love Sofas:

Excellent service. Questions were answered helpfully and delivery had to be postponed several times by me, which posed no problem. Sofa was delivered and assembled by very courteous drivers.

Team

Love Sofas

1 month ago

Thank you so much for your kind words, Susan! We're delighted to hear that our team was able to assist you with your questions and accommodate your delivery schedule. We're also glad that you were pleased with the assembly service. If you need anything else, don’t hesitate to reach out!

Avaliações de produto

Sofa was exactly as described and was delivered on time with very helpful drivers. It looks great in our sitting room.

Team

Love Sofas

1 month ago

Hi Susan, Thank you so much for your wonderful review! We're thrilled to hear the 2c2 Seater Avici Shout Corner Sofa is just as you hoped and fits perfectly in your sitting room. We're also glad you had a positive experience with our 3rd-party delivery team. Enjoy your new sofa!

0

Consumidor confiável

1 month ago

Data da compra: 17/07/2024

Great

Team

Love Sofas

1 month ago

Thank you for awarding us a 5-star review! We're thrilled to hear you had a great experience with our service.

Avaliações de produto

0

SR

Sharon R

Coventry

1 month ago

Data da compra: 17/07/2024

O que Sharon R disse sobre a Love Sofas:

Quickly despatched, although courier took A while to deliver still just in the two weeks stated though. Happy with the service .

Team

Love Sofas

1 month ago

Thank you for your positive feedback, Sharon! We’re pleased you’re happy with your new sofa and chair. We apologize for the delivery delay; our carrier, Arrow XL, experienced issues due to the global Microsoft IT outage. Thank you for your patience and understanding!

Avaliações de produto

Arrived today so early days yet, the sofa and chair are firm and look lovely , only complaint is it was advertised and listed as having gold coloured cushions with it the ones that came with it were g

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Team

Love Sofas

1 month ago

Thank you for your feedback, Sharon! We’re glad you like the sofa and chair. We’re sorry about the cushion color mix-up; the Astbury Bella Sofa is indeed listed with gold cushions. Please reach out to our after-sales team at Info@lovesofas.co.uk so we can look into this for you. We appreciate your understanding and are happy to hear you’re satisfied with the delivery service!

Nice comfortable firm, good size chair, came with grey /silver cushion not gold coloured as advertised but apart from that all good

Team

Love Sofas

1 month ago

Thank you for your feedback, Sharon! We’re glad you like the sofa and chair. We’re sorry about the cushion color mix-up; the Astbury Bella Sofa is indeed listed with gold cushions. Please reach out to our after-sales team at Info@lovesofas.co.uk so we can look into this for you. We appreciate your understanding and are happy to hear you’re satisfied with the delivery service!

0

FA

Frances Arnold

1 month ago

Data da compra: 15/07/2024

O que Frances Arnold disse sobre a Love Sofas:

Still awaiting delivery.

Team

Love Sofas

1 month ago

Hi Frances, thank you for your feedback. Your 3 Seater Ashton Sofa was dispatched on July 19th, but a global Microsoft IT outage affected Arrow XL’s systems. Our agent Michael has followed up directly with the carrier, and your delivery is now scheduled for tomorrow, August 1st. We hope everything goes smoothly from here!

Avaliações de produto

0

SG

Sharon Garbett

1 month ago

Data da compra: 28/06/2024

O que Sharon Garbett disse sobre a Love Sofas:

Very professional and and quick at there job

Team

Love Sofas

1 month ago

Thank you for the fantastic review, Sharon! We're thrilled to hear you found our service both professional and efficient. Your recommendation means a lot to us!

Avaliações de produto

1

IG

Irfan Ghaffar

1 month ago

Data da compra: 18/06/2024

O que Irfan Ghaffar disse sobre a Love Sofas:

One of the worst service, Not reliable at all, waiting refund more than a month now. Not trust worthy at all. No recommendation

Team

Love Sofas

1 month ago

Hello Irfan, thank you for your feedback. We’re very sorry for the inconvenience. The refund delay was due to Furdeco, our third-party carrier, not returning the item or informing us. Our after-sales agent has reached out to you with a personal apology via email, and we have now instructed our team to process your refund immediately. Thank you for your patience.

Avaliações de produto

One of the worst service, Not reliable at all, waiting refund more than a month now. Not trust worthy at all. No recommendation

Team

Love Sofas

1 month ago

Hello Irfan, thank you for your feedback. We’re very sorry for the inconvenience. The refund delay was due to Furdeco, our third-party carrier, not returning the item or informing us. Our after-sales agent has reached out to you with a personal apology via email, and we have now instructed our team to process your refund immediately. Thank you for your patience.

0

BS

Belinda Smith

Gravesend

1 month ago

Data da compra: 24/06/2024

O que Belinda Smith disse sobre a Love Sofas:

Great service from startvto finish

Team

Love Sofas

1 month ago

Thank you so much for your wonderful feedback, Dennis! We're thrilled to hear you had a great experience from start to finish. Your satisfaction is our top priority!

Avaliações de produto

0

JR

Jack Richards

Wales

1 month ago

Data da compra: 10/07/2024

O que Jack Richards disse sobre a Love Sofas:

From start to finish everything went like clockwork and so impressed with my purchase.

Team

Love Sofas

1 month ago

Thank you for your feedback! We're thrilled to hear that everything went smoothly and that you're impressed with your purchase. If there's anything we can do to earn that fifth star, please let us know!

Avaliações de produto

From purchasing to delivery was such a good experience, the two piece electric recliner sofa is much more than I expected especially for the price....would certainly recommend buy from this retailer.

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Team

Love Sofas

1 month ago

Thank you for your fantastic review and the great pictures! We're thrilled to hear you had a smooth experience and that the 2 Seater Electric Recliner Sofa exceeded your expectations. We appreciate your recommendation and look forward to serving you again!

0

Avaliações de Love Sofas

Patchwork Fabric 1 Seater Astbury Bella SofaBought to go with sofa, again lovely colours and comfy.Mais avaliações deste produto (3)Visualizar site do produto

Patchwork Fabric 3 Seater Astbury Bella SofaWe really like the colours, delivered quickly, its comfy too.Mais avaliações deste produto (5)Visualizar site do produto

Teddy Boucle Fabric Sage Green Atrani 2 Seater SofaMais avaliações deste produto (3)Visualizar site do produto

Fabric Gold Patchwork 2c2 Seater Avici Shout Corner SofaSofa was exactly as described and was delivered on time with very helpful drivers. It looks great in our sitting room.Mais avaliações deste produto (2)Visualizar site do produto

Velvet Navy Blue 1 Seater Astbury Bella SofaLove itMais avaliações deste produto (2)Visualizar site do produto

Velvet Turquoise / Teal 3 Seater Astbury Bella SofaArrived today so early days yet, the sofa and chair are firm and look lovely , only complaint is it was advertised and listed as having gold coloured ...Mais avaliações deste produto (4)Visualizar site do produto

Velvet Turquoise / Teal 1 Seater Astbury Bella SofaNice comfortable firm, good size chair, came with grey /silver cushion not gold coloured as advertised but apart from that all good...Mais avaliações deste produto (4)Visualizar site do produto

Velvet Orange 3 Seater Ashton SofaNot received yet.Mais avaliações deste produto (3)Visualizar site do produto

Leather Air Suede Brown Valencia 3 Seater Manual Recliner SofaMais avaliações deste produto (2)Visualizar site do produto

Velvet Emerald Green 3 + 2 Seater Aveley Sofa SetOne of the worst service, Not reliable at all, waiting refund more than a month now. Not trust worthy at all. No recommendationMais avaliações deste produto (1)Visualizar site do produto

Purple Patchwork Fabric 2 Seater Astbury Bella SofaAbsolutely love my new sofa. Looks fantastic and very comfyMais avaliações deste produto (12)Visualizar site do produto

Como as avaliações da Feefo são coletadas?

Quem pode deixar uma avaliação na Feefo?

Como verificamos as avaliações?

Como lidamos com avaliações falsas?