Como as avaliações da Feefo são coletadas?

Coletamos feedback de forma independente em nome das empresas que trabalham conosco. Nossa plataforma só alcança compradores verificados, portanto, você pode ter certeza de que está lendo avaliações de clientes reais.

Quem pode deixar uma avaliação na Feefo?

Somente clientes com comprovante de compra podem deixar uma avaliação na Feefo. Garantimos isso entrando em contato com os compradores logo após a transação.

Como verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem da empresa.

Como lidamos com avaliações falsas?

A Feefo evita que as pessoas deixem comentários falsos porque convidamos apenas compradores verificados para dar feedback.

Avaliações Oliver's Travels | Avaliações de Atendimento ao Cliente para https://www.feefo.com/reviews/olivers-travels | Feefo - Brasil

Exibindo todas as 2,502 avaliações

Sally

2 months ago

Data da compra: 24/10/2023

O que Sally disse sobre a Oliver's Travels:

Pretty good service as you did price match the Airbnb price for the week.

Avaliações de produto

The chateau is in dire need of some updating and money spent on it - new furniture and more of it in the two enormous bedrooms on the first floor. The garden needs a lot of work and planning as it i

...

Ler tudo

Cleanliness : Excelente

Quality of Furnishings & General Upkeep : Abaixo do padrão

Accuracy of Website Description : Bom

Value : Abaixo do padrão

Customer Services

Oliver's Travels

2 months ago

Hi Sally, Thank you for sharing this feedback, we really appreciate it and we will share with the supplier. We hope to welcome you back again next time! Best wishes, Oliver's Travels

Consumidor confiável

2 months ago

Data da compra: 07/04/2024

Straight forward booking process. Property as described and as per photographs.

Avaliações de produto

Fantastic holiday home. Comfortable 3 bedroomed accommodation. Really well appointed kitchen. Great location enabling walk to bakery, large supermarket, restaurants and cafe bars.

Cleanliness : Excepcional

Quality of Furnishings & General Upkeep : Excepcional

Accuracy of Website Description : Excepcional

Value : Excelente

Customer Services

Oliver's Travels

2 months ago

Hello, Thank you for sharing your positive experience! We are glad to hear that you enjoyed your stay. We look forward to welcoming you back again soon. Best wishes, Oliver's Travels

Brian

Austin USA

2 months ago

Data da compra: 08/06/2022

O que Brian disse sobre a Oliver's Travels:

Prompt responses and very flexible

Avaliações de produto

Consumidor confiável

2 months ago

Data da compra: 08/08/2023

Dealing with Oliver's travels was a very unsatisfying experience. Their default position in relation to enquiries was overtly contractual to the extent that they would simply cut and paste extracts f

...

Ler tudo

Avaliações de produto

Great location, good facilities, matching description. Helpful concierge.

Cleanliness : Excepcional

Quality of Furnishings & General Upkeep : Excelente

Accuracy of Website Description : Excelente

Value : Bom

Customer Services

Oliver's Travels

2 months ago

Hello, Thank you for taking the time to leave your review. We appreciate your feedback, it's very important for us to hear how you feel as it helps us improve our service. This instance does not meet our usual high standard and we can assure you our management has followed up with the team to ensure our service is where it should be. We are glad to hear that the property was perfect for you and the owner provided the services you deserve. We hope to be given the opportunity of welcoming you back in future for the most enjoyable experience. Best wishes, Oliver's Travels

Julie

2 months ago

Data da compra: 31/12/2023

O que Julie disse sobre a Oliver's Travels:

Very competent and efficient. Kept us well informed and everything was very smooth. We were put in touch with the hosts and able to make arrangements direct which was extremely helpful as the villa is

...

Ler tudo

Avaliações de produto

Great facilities and very comfortable accommodation. A little remote - so you will need a car - but the plus side of that is the views are spectacular on a clear night. The hosts were superb - Goran a

...

Ler tudo

Cleanliness : Excepcional

Quality of Furnishings & General Upkeep : Excelente

Accuracy of Website Description : Excelente

Value : Excelente

Customer Services

Oliver's Travels

2 months ago

Hi Julie, Thank you for taking the time to give us your valuable feedback. We hope to welcome you back again soon. Best wishes, Oliver's Travels

Jonathon

2 months ago

Data da compra: 20/04/2024

O que Jonathon disse sobre a Oliver's Travels:

Great communication, straight forward

Avaliações de produto

Amy

2 months ago

Data da compra: 30/03/2024

O que Amy disse sobre a Oliver's Travels:

Information provided prior to our stay was excellent and was clear who we needed to contact on arrival.

Avaliações de produto

The villa was perfect and exactly as described and pictured.

Cleanliness : Excepcional

Quality of Furnishings & General Upkeep : Excepcional

Accuracy of Website Description : Excepcional

Value : Excepcional

Customer Services

Oliver's Travels

2 months ago

Hi Amy, Thank you for sharing this great feedback, we're so pleased to hear the villa was perfect for your holiday. We're looking forward to welcoming you all back again for the next one! Best wishes, Oliver's Travels

Consumidor confiável

2 months ago

Data da compra: 30/07/2023

Invoies and IT worked well. Only gripe is getting an email while I was nearly at the end of the week about tourist tax, should have been clarified much earlier

Avaliações de produto

Very peaceful, rooms huge. Outside space could do with a shaded patio as though there were chairs very much in the sun. The hosts had lit the wood fire downstairs but the smell of wood smoke was very

...

Ler tudo

Cleanliness : Excepcional

Quality of Furnishings & General Upkeep : Excelente

Accuracy of Website Description : Excelente

Value : Bom

Customer Services

Oliver's Travels

2 months ago

Hello, Thank you for sharing this feedback, we're so grateful! We hope that despite these issues, you were able to enjoy your holiday. We hope to welcome you back again next time! Best wishes, Oliver's Travels

Michael

2 months ago

Data da compra: 31/10/2023

O que Michael disse sobre a Oliver's Travels:

The Villa was wonderful and perfect for a family vacation. The hosts were responsive and great to work with. One thing, be sure to rent a car or have a driver available if you rent this house. Our dri

...

Ler tudo

Avaliações de produto

Donna

2 months ago

Data da compra: 28/06/2024

O que Donna disse sobre a Oliver's Travels:

Just booked with Evie the wedding planner at Olivers travels, i've not been the easiest bride to please, and i've had an emergency operation during the time also, but Evie stuck with me through all

...

Ler tudo

Customer Services

Oliver's Travels

2 months ago

Hi Dee, thank you for sharing this kind review for our wonderful Evie, she really is great at what she does. Wishing you all the very best for your big day! Best wishes, Oliver's Travels

Não recebeu um convite para avaliação?

Sobre Oliver's Travels

Your time off is precious. So when you go away, why not make an occasion of it and book somewhere a bit… different? At Oliver’s Travels we don’t do ordinary. But if you’re looking to rent somewhere quirky, unique and bursting with more character than a bottle of ’59 Lafite Rothschild, we’ve got some stunning holiday villas for you to choose from. Fancy a romantic weekend for two in a lighthouse, a week away in a converted windmill, or a fortnight relaxing with friends in the grounds of a French chateau? We’ve got them all here at Oliver’s Travels. Each one of our villas is handpicked by our team to guarantee you a truly memorable villa holiday. By booking direct with the owner from around £39 per person per night, you can experience luxury without burning a hole in your pocket.

Ler tudo

0333 888 0205

Unit 6G, 26-32 Voltaire Road, London, Greater London, SW4 6DH, United Kingdom

Feefo Trusted Service Awards

Nossos prêmios independentes reconhecem as principais marcas em termos de atendimento ao cliente. Os vencedores são decididos com base nas classificações que recebem de seus clientes.

O que são Trusted Service Awards

Por que confiar nas avaliações da Feefo?

Saiba mais sobre a Feefo

Avaliações de Oliver's Travels

Chateau RochetteThe chateau is in dire need of some updating and money spent on it - new furniture and more of it in the two enormous bedrooms on the first floor. T...Mais avaliações deste produto (3)Visualizar site do produto

Maison MargotFantastic holiday home. Comfortable 3 bedroomed accommodation. Really well appointed kitchen. Great location enabling walk to bakery, large supermarke...Mais avaliações deste produto (1)Visualizar site do produto

Chateau De BrabantBeautiful property and wonderful hosts.Mais avaliações deste produto (1)Visualizar site do produto

Le Sable D'OrGreat location, good facilities, matching description. Helpful concierge.Mais avaliações deste produto (1)Visualizar site do produto

Villa KotopGreat facilities and very comfortable accommodation. A little remote - so you will need a car - but the plus side of that is the views are spectacular...Mais avaliações deste produto (1)Visualizar site do produto

Villa EllulGreat facilities and good locationMais avaliações deste produto (1)Visualizar site do produto

Casa Mare BluThe villa was perfect and exactly as described and pictured.Mais avaliações deste produto (1)Visualizar site do produto

Pavillon NormandieVery peaceful, rooms huge. Outside space could do with a shaded patio as though there were chairs very much in the sun. The hosts had lit the wood fi...Mais avaliações deste produto (2)Visualizar site do produto

Villa TopazioThe house and hosts were amazing!Mais avaliações deste produto (2)Visualizar site do produto

Como as avaliações da Feefo são coletadas?

Quem pode deixar uma avaliação na Feefo?

Como verificamos as avaliações?

Como lidamos com avaliações falsas?