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Avaliações Oliver's Travels | Avaliações de Atendimento ao Cliente para https://www.feefo.com/reviews/olivers-travels | Feefo - Brasil

Exibindo todas as 2,502 avaliações

Patricia

Towcester

2 months ago

Data da compra: 01/07/2024

O que Patricia disse sobre a Oliver's Travels:

Professional, helpful, charming, I cannot rate too highly the contacts I have had with Oliver's Travels and you are able to speak to a proper human being! If this experience continues, I don't think

...

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Customer Services

Oliver's Travels

2 months ago

Hi Patricia, Thank you for taking the time to leave this kind review for our wonderful Constance, we're pleased to hear it and we hope to welcome you back again next time! Best wishes, Oliver's Travels

Consumidor confiável

2 months ago

Data da compra: 10/01/2024

Regular communication upon booking, answered queries promptly. No issues

Avaliações de produto

Beautiful villa, clean, pool, villa and garden well maintained, fabulous location, Host was friendly and helpful upon arrival and during stay with any queries.

Cleanliness : Excepcional

Quality of Furnishings & General Upkeep : Excepcional

Accuracy of Website Description : Excepcional

Value : Excepcional

Customer Services

Oliver's Travels

2 months ago

Hello, Thank you for leaving a review for us, we really do appreciate it and hope to welcome you back again soon! Best wishes, Oliver's Travels

Mark

2 months ago

Data da compra: 10/08/2023

O que Mark disse sobre a Oliver's Travels:

Easy booking process and comms right through. Accurate property description

Avaliações de produto

Superb Villa with even better hosts

Cleanliness : Excepcional

Quality of Furnishings & General Upkeep : Excepcional

Accuracy of Website Description : Excepcional

Value : Excepcional

Customer Services

Oliver's Travels

2 months ago

Hi Mark, We are so glad to hear that you were pleased with your stay and our booking service. We look forward to travelling with you again soon! Best regards, Oliver's Travels

Emma

2 months ago

Data da compra: 04/04/2024

O que Emma disse sobre a Oliver's Travels:

I feel Oliver's was let down by the local agent. See comments below.

Avaliações de produto

We were disappointed to arrive to find no welcome materials at all - and annoyed when we found that we had to scan a QR Code which led only to some very generic materials including an important warnin

...

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Cleanliness : Bom

Quality of Furnishings & General Upkeep : Bom

Accuracy of Website Description : Bom

Value : Bom

Customer Services

Oliver's Travels

2 months ago

Hi Emma, Thank you for sharing this feedback, we’re sorry to hear about this. This does not meet our usual high standard and we can assure you our teams have followed up with the local suppliers to ensure this does not happen again in future. We hope that despite these issues, you were able to enjoy your holiday. We hope to welcome you back again soon! Best wishes, Oliver’s Travels

David Williams

2 months ago

Data da compra: 03/02/2024

O que David Williams disse sobre a Oliver's Travels:

Helpful response on phone.

Avaliações de produto

A lovely place: blissfully quiet, spotlessly clean and very well equipped. Laura was friendly and helpful.

Cleanliness : Excepcional

Quality of Furnishings & General Upkeep : Excepcional

Accuracy of Website Description : Excepcional

Value : Excelente

Customer Services

Oliver's Travels

2 months ago

Hi David, Thank you for taking the time to give us your valuable feedback. We look forward to helping you book your next holiday. Best wishes, Oliver's Travels

Consumidor confiável

2 months ago

Data da compra: 12/03/2024

Good customer service. Good choice of villas. Descriptions match the reality.

Avaliações de produto

Superb property in a beautiful location, with an amazing view of the sea. The property is modern, light & spacious with a well equipped kitchen & BBQ & a beautifully appointed pool. An added bonus is

...

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Cleanliness : Excepcional

Quality of Furnishings & General Upkeep : Excepcional

Accuracy of Website Description : Excepcional

Value : Excelente

Customer Services

Oliver's Travels

2 months ago

Hello, Thank you for taking the time to give us your valuable feedback. We hope to welcome you back again soon. Best wishes, Oliver's Travels

Consumidor confiável

2 months ago

Data da compra: 27/04/2023

We booked with Oliver’s Travels because we wanted the concierge service, which would augment the overall trip experience and alleviate some of the planning. However, the company sent us to the owner f

...

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Avaliações de produto

The villa itself was beautiful and the on-site staff was amazing. Daily staff were superb. Trusty a rustic castle experience, which we wanted! Don’t book excursions through the owner - more trouble th

...

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Cleanliness : Bom

Quality of Furnishings & General Upkeep : Bom

Accuracy of Website Description : Excelente

Value : Bom

Customer Services

Oliver's Travels

2 months ago

Hello, Thank you for sharing this feedback with us, we’re so sorry to hear that the property host didn't provide the services booked. Our concierge team is always on hand to help and advice on all sort of extra services to make the holiday even more special. However, for this particular property, the property owner has his local team who prefers to organise all the services directly for the clients. Our customer service team reached to you directly, so we can investigate it further and find the resolution for you. We hope that despite these issues, you were able to enjoy your holiday. Best wishes, Oliver’s Travels

Consumidor confiável

2 months ago

Data da compra: 04/01/2024

Very happy with the service from Oliver’s Travels. Very easy to book and the customer service people were very helpful on the phone when we had questions. Good amount of info provided on check in and

...

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Avaliações de produto

Villa Alfie was lovely. It’s really big and has lots of different seating areas inside and outside. The gardens are beautiful and the outdoor kitchen and seating area by the pool were our favourite pa

...

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Cleanliness : Excepcional

Quality of Furnishings & General Upkeep : Excepcional

Accuracy of Website Description : Excelente

Value : Excelente

Customer Services

Oliver's Travels

2 months ago

Hello, thank you very much for taking the time to share your feedback with us, it means a lot. We hope that you had a lovely holiday, and we hope we can welcome you back again soon. Best wishes, Oliver's Travels

Rebecca Hamilton

2 months ago

Data da compra: 31/07/2023

O que Rebecca Hamilton disse sobre a Oliver's Travels:

Communication was excellent and Lowfield House was a fantastic property.

Avaliações de produto

The house is fantastic. Beautifully decorated in a good location with amazing views.

Cleanliness : Excepcional

Quality of Furnishings & General Upkeep : Excepcional

Accuracy of Website Description : Excepcional

Value : Excelente

Customer Services

Oliver's Travels

2 months ago

Hi Rebecca, we are pleased to know they villa was perfect and that you received the service you really deserve. Best regards, Oliver's Travels

Consumidor confiável

2 months ago

Data da compra: 26/06/2024

Staff very pleasant, booking straightforward

Customer Services

Oliver's Travels

2 months ago

Hello, thank you for leaving a review for us, we really do appreciate it and hope to welcome you back again soon! Best wishes, Oliver's Travels

Não recebeu um convite para avaliação?

Sobre Oliver's Travels

Your time off is precious. So when you go away, why not make an occasion of it and book somewhere a bit… different? At Oliver’s Travels we don’t do ordinary. But if you’re looking to rent somewhere quirky, unique and bursting with more character than a bottle of ’59 Lafite Rothschild, we’ve got some stunning holiday villas for you to choose from. Fancy a romantic weekend for two in a lighthouse, a week away in a converted windmill, or a fortnight relaxing with friends in the grounds of a French chateau? We’ve got them all here at Oliver’s Travels. Each one of our villas is handpicked by our team to guarantee you a truly memorable villa holiday. By booking direct with the owner from around £39 per person per night, you can experience luxury without burning a hole in your pocket.

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0333 888 0205

Unit 6G, 26-32 Voltaire Road, London, Greater London, SW4 6DH, United Kingdom

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Avaliações de Oliver's Travels

Villa NikolaBeautiful villa, clean, pool, villa and garden well maintained, fabulous location, Host was friendly and helpful upon arrival and during stay with an...Mais avaliações deste produto (1)Visualizar site do produto

Villa MasoniSuperb Villa with even better hostsMais avaliações deste produto (1)Visualizar site do produto

Villa MondeeWe were disappointed to arrive to find no welcome materials at all - and annoyed when we found that we had to scan a QR Code which led only to some ve...Mais avaliações deste produto (1)Visualizar site do produto

Chevaliers Moat HouseA lovely place: blissfully quiet, spotlessly clean and very well equipped. Laura was friendly and helpful.Mais avaliações deste produto (6)Visualizar site do produto

Villa InkaSuperb property in a beautiful location, with an amazing view of the sea. The property is modern, light & spacious with a well equipped kitchen & BBQ ...Mais avaliações deste produto (1)Visualizar site do produto

Castle MagoThe villa itself was beautiful and the on-site staff was amazing. Daily staff were superb. Trusty a rustic castle experience, which we wanted! Don’t b...Mais avaliações deste produto (1)Visualizar site do produto

Villa AlfieVilla Alfie was lovely. It’s really big and has lots of different seating areas inside and outside. The gardens are beautiful and the outdoor kitchen ...Mais avaliações deste produto (1)Visualizar site do produto

Langdale HouseThe house is fantastic. Beautifully decorated in a good location with amazing views.Mais avaliações deste produto (3)Visualizar site do produto

Como as avaliações da Feefo são coletadas?

Quem pode deixar uma avaliação na Feefo?

Como verificamos as avaliações?

Como lidamos com avaliações falsas?