Thanks so much for your feedback - which is appreciated.
May I ask what we did that was not up to scratch as suggested?
I have checked all the correspondences, you seemed to have been served in a timely and professional manner.
You have booked, as you would expect, an inspected and much loved villa with Oliver's Travels with all the trimmings you would expect.
The negative feedback provided is a great shame to any travel company and I would love the opportunity to rectify, with the hope of a change of mind as to the feedback provided.
When would be a good time to speak?
I look forward to your response.
With Kind Regards, Ravi Sabharwal, Co-Founder