Hi Penny,
Thank you for taking the time to share your review, we’re pleased to know you enjoyed your stay at Granary Barn.
Your feedback is invaluable to us, and we truly appreciate the opportunity to address your concerns.
After carefully reviewing your phone conversation with our Sales Consultant, we have verified the accuracy of the booking placed. We took care to reiterate your booking details, which you confirmed you are happy to book and proceeded to provide your credit card information.
We understand that you intended to book different dates and we are glad that this was promptly facilitated by our team who contacted the owner for immediate amendment.
We are committed to providing you with the highest level of service and ensuring that your experience with us meets your expectations.
Once again, thank you for kindly allowing us this time to draw a conclusion.
Very best wishes,
Oliver’s Travels