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Avaliações de Oliver's Travels

Classificado
Excelente

Luxury Villa Holidays

Serviço
4.7
/5
Produto
4.6
/5

5

4

3

2

1

303

67

16

9

2

397

classificações no último ano

Exibindo todas as 2,503 avaliações
MA
Mark
6 months ago
Data da compra: 07/10/2023
O que Mark disse sobre a Oliver's Travels:
Very efficient, highly responsive and great range of properties
Avaliações de produto

0
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SH
Sheila
Manchester
6 months ago
Data da compra: 21/02/2024
O que Sheila disse sobre a Oliver's Travels:
Great website, easy to access and book. I would have preferred an email prompt when the deposit payment was imminent, so that I could easily cancel our 'holdover'. It was disconcerting when payment
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Customer Services
Oliver's Travels
6 months ago
Hi Sheila, Thank you for taking the time to share your experience and leave this review. As you may already acknowledge, we called you and left a voicemail, as well as dropped an email. Every time a hold is placed, the system sends an automatic email to inform clients that holds are automatically confirmed after 48 hours. We apologise if this was confusing and caused any inconvenience, and we're delighted to hear our fabulous Henry did great. We look forward to assisting you again when you're ready again to book your holidays. Warmest regards, Oliver's Travels
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KA
Kath
6 months ago
Data da compra: 23/02/2024
O que Kath disse sobre a Oliver's Travels:
Prompt professional response. Being able to hold a property for 48 hrs is a great offer especially when travelling with others.
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Customer Services
Oliver's Travels
6 months ago
Hi Kath, Thank you for taking the time to leave this kind review. We are very pleased to hear it and we look forward to welcoming you again in future! Best wishes, Oliver's Travels
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JE
Jerry
6 months ago
Data da compra: 23/02/2024
O que Jerry disse sobre a Oliver's Travels:
Prompt attention to booking and able to accommodate specific requests for our group in an efficient and timely manner.
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Customer Services
Oliver's Travels
6 months ago
Hi Jerry, Thank you for your review, we really do appreciate it and hope to welcome you back again soon! Best wishes, Oliver's Travels
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Consumidor confiável
7 months ago
Data da compra: 12/10/2023
Simple and straightforward booking, clear communication and reminders.
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0
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Consumidor confiável
7 months ago
Data da compra: 17/02/2024
Booking through Aisling went smoothly. Since then we have been particularly impressed by the efficiency and attention to detail shown byZuzana. Keep it up team!
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Customer Services
Oliver's Travels
7 months ago
Good afternoon, Thank you so much for leaving us such a glowing review. We're so very pleased to hear that Aisling was able to provide you with an excellent and straightforward booking service and that Zuzana was accommodating and efficient in helping you iron out all of your details. Your feedback on our team is greatly appreciated and we sincerely hope that you enjoy your time on your upcoming holiday! Warmest regards, Oliver's Travels
0
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LI
Linda
Melbourne
7 months ago
Data da compra: 16/02/2024
O que Linda disse sobre a Oliver's Travels:
The booking process was easy. I liked that you can hold the property for 48 hours to think and finalise plans with others you are travelling with. We rented a property in the Dordogne area last year
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Customer Services
Oliver's Travels
7 months ago
Hi Linda, Thank you so very much for taking the time out of your day to leave us such excellent feedback. Your feedback on our service and our holding feature is greatly appreciated! We're so very glad to hear that your previous experience with us was of such a standard that you decided to book through us again for your next extraordinary holiday destination. We sincerely hope that you will have an absolutely wonderful time on your upcoming trip! Warmest regards, Oliver's Travels
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AL
Allison
7 months ago
Data da compra: 18/02/2024
O que Allison disse sobre a Oliver's Travels:
It fills you with confidence when booking a holiday when a company responds with a personal email on the weekend. So much appreciated. Henry was very quick to reply to confirm our accommodation was av
...
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Customer Services
Oliver's Travels
7 months ago
Hi Allison, Thank you for leaving us such fantastic feedback today. We're so glad to hear that our Henry was swift and responsive in handling your booking, and we look forward to delivering you a wonderful holiday experience. Warmest regards, Oliver's Travels
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Consumidor confiável
7 months ago
Data da compra: 17/02/2024
Have been booking with Oliver’s Travels since 2019. Wouldn’t look anywhere else. An amazing selection of villas, great customer service, and have never been disappointed with a stay!
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Customer Services
Oliver's Travels
7 months ago
Good afternoon, Thank you so much for taking the time out of your day to leave us such a glowing review. Your kind words for our team are greatly appreciated, and we hope to keep bringing you extraordinary holiday destinations for many more years to come. We sincerely wish you and your loved ones a spectacular holiday this year. Warmest regards, Oliver's Travels
0
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RI
RICHARD
Dublin
7 months ago
Data da compra: 15/02/2024
O que RICHARD disse sobre a Oliver's Travels:
My booking was cancelled despite having paid in full and received confirmation due to ‘technical issues’ with their systems.. Alternative offered but not what we wanted
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Customer Services
Oliver's Travels
7 months ago
Good morning Richard, Thank you for taking the time to leave your feedback with us. We're very sorry to hear about your disappointment with our service. Unfortunately, there was indeed an unforeseen technical issue at the time of your original booking and the property was no longer available. Our dedicated service team did their utmost to offer you multiple alternative properties that would be suitable for your wants and needs and were able to confirm the booking at your chosen alternative swiftly and without further issue. All details of your booking have been confirmed and the original price was honoured. We were also very happy to amend the dates for you at your later request. We feel that we did everything possible to ensure you were given the best possible service and sincerely apologise that you feel we missed the mark. We hope you will enjoy your upcoming holiday. Warmest Regards, Oliver's Travels
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Sobre Oliver's Travels
Your time off is precious. So when you go away, why not make an occasion of it and book somewhere a bit… different? At Oliver’s Travels we don’t do ordinary. But if you’re looking to rent somewhere quirky, unique and bursting with more character than a bottle of ’59 Lafite Rothschild, we’ve got some stunning holiday villas for you to choose from. Fancy a romantic weekend for two in a lighthouse, a week away in a converted windmill, or a fortnight relaxing with friends in the grounds of a French chateau? We’ve got them all here at Oliver’s Travels. Each one of our villas is handpicked by our team to guarantee you a truly memorable villa holiday. By booking direct with the owner from around £39 per person per night, you can experience luxury without burning a hole in your pocket.
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Unit 6G, 26-32 Voltaire Road, London, Greater London, SW4 6DH, United Kingdom
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Sobre Oliver's Travels
Your time off is precious. So when you go away, why not make an occasion of it and book somewhere a bit… different? At Oliver’s Travels we don’t do ordinary. But if you’re looking to rent somewhere quirky, unique and bursting with more character than a bottle of ’59 Lafite Rothschild, we’ve got some stunning holiday villas for you to choose from. Fancy a romantic weekend for two in a lighthouse, a week away in a converted windmill, or a fortnight relaxing with friends in the grounds of a French chateau? We’ve got them all here at Oliver’s Travels. Each one of our villas is handpicked by our team to guarantee you a truly memorable villa holiday. By booking direct with the owner from around £39 per person per night, you can experience luxury without burning a hole in your pocket.