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Avaliações de Oliver's Travels

Classificado
Excelente

Luxury Villa Holidays

Serviço
4.7
/5
Produto
4.6
/5

5

4

3

2

1

304

67

16

9

2

398

classificações no último ano

Exibindo todas as 2,503 avaliações
Consumidor confiável
11 months ago
Data da compra: 12/01/2023
Informative, polite and helpful
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Oliver's Travels
11 months ago
Hi, Thank you for sharing this lovely feedback. We're pleased to hear it and we hope to welcome you back again next time!Best wishes, Oliver's Travels
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Consumidor confiável
11 months ago
Data da compra: 08/02/2023
The initial conversation and booking was good. On arrival felt we had paid a premium for a very nice villa in a pretty average area. Was passed over to a local partner which I was surprised by. Eve
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Customer Services
Oliver's Travels
11 months ago
Hi, Thank you for sharing your feedback with us, we’re sincerely sorry to hear that you were not entirely satisfied. We wish to mention that the villa's terms, which were shared with you prior to making your deposit payment, clearly set out these fees to maintain transparency during the booking process. We always ensure it is clear that Oliver's Travels serves as an agent for the principal (the local agent). Your feedback is greatly appreciated by both us and the property owner so we thank you very much for taking the time to complete this review. Best wishes, Oliver's Travels
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Consumidor confiável
11 months ago
Data da compra: 17/02/2023
We loved the property. I had a hard time working with Oliver’s . I would call and leave messages and emails that were not returned.
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Customer Services
Oliver's Travels
11 months ago
Hi, Thank you very much for taking the time to share your feedback. We're sorry to hear that you experienced delayed in getting responses from our team, and we remain at your disposal for further discussion. Best wishes, Oliver's Travels
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1
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DA
David
11 months ago
Data da compra: 06/11/2022
O que David disse sobre a Oliver's Travels:
Kept us up to date with regular updates
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Customer Services
Oliver's Travels
11 months ago
Hi David, Thank you for your 5-star review. We are glad that the team kept you up to date regularly. We hope we can welcome you again soon. Best wishes, Oliver's Travels
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0
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KE
Keith
11 months ago
Data da compra: 26/01/2023
O que Keith disse sobre a Oliver's Travels:
Very nice house, pool and gardens in a mostly quiet location but when it’s +40c and there is no air conditioning, our stay was unpleasant, and as an Australian I’m used to the heat. I’d suggest avoid
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Customer Services
Oliver's Travels
11 months ago
Hi Keith, Thank you very much for taking the time to share this feedback. It's very important to us as we always seek ways to improve our facilities and services, in order to provide a memorable experience for our clients. We're sorry that the high temperatures made the stay unpleasant and we will discuss with our relevant department regarding air-conditioning. We hope we can make it up to you in the future. Best wishes, Oliver's Travels
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MI
Michael
11 months ago
Data da compra: 31/08/2022
O que Michael disse sobre a Oliver's Travels:
Lovely Property.
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Customer Services
Oliver's Travels
11 months ago
Hi Michael, Thank you very much for sharing your feedback, we hope you had a lovely time, and that we can welcome you back again in the future. Best wishes, Oliver's Travels
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Consumidor confiável
11 months ago
Data da compra: 04/06/2023
Beautiul property, inline with description in the main - missing air conditioning which was specificied in the details
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Customer Services
Oliver's Travels
11 months ago
Hi, Thank you very much for taking the time to share your feedback with us. We apologise for the missing air-conditioning and will investigate this further with our relevant department in order to improve the accuracy of our descriptions. We hope that, despite that, you had a lovely time away. Best wishes, Oliver's Travels
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0
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EL
Elizabeth
Watford
11 months ago
Data da compra: 07/03/2023
O que Elizabeth disse sobre a Oliver's Travels:
This was the first time i have used Oliver’s travel and i can’t fault the service i got from them. The villa was exactly as described, the website had lots of photos and descriptions. The customer ser
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Customer Services
Oliver's Travels
11 months ago
Hi Elizabeth, Thank you very much for taking the time to share this lovely feedback with us, we truly appreciate it. We're glad to hear that our customer service was excellent. We hope you had a great time away, and that we can welcome you back again soon. Best wishes, Oliver's Travels
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0
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JU
June
Cornwall
11 months ago
Data da compra: 08/05/2023
O que June disse sobre a Oliver's Travels:
Yes I would buy from them again. Booking online was easy and there was always someone on the end of the phone if needed.
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Customer Services
Oliver's Travels
11 months ago
Hi June, Thank you very much for taking the time to share your feedback. We're glad to hear that the booking process went smoothly. We hope we can welcome you back again in the future. Best wishes, Oliver's Travels
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SA
Sandra
Cala D’Or
11 months ago
Data da compra: 02/07/2023
O que Sandra disse sobre a Oliver's Travels:
Excellent service before & during our stay. Faulty appliances fixed within hours of reporting
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Customer Services
Oliver's Travels
11 months ago
Hi Sandra, Thank you very much for taking the time to share this feedback with us, we truly appreciate it. We're glad that when issues arose, they were quickly sorted. We hope we can welcome you back again in the future. Best wishes, Oliver's Travels
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Sobre Oliver's Travels
Your time off is precious. So when you go away, why not make an occasion of it and book somewhere a bit… different? At Oliver’s Travels we don’t do ordinary. But if you’re looking to rent somewhere quirky, unique and bursting with more character than a bottle of ’59 Lafite Rothschild, we’ve got some stunning holiday villas for you to choose from. Fancy a romantic weekend for two in a lighthouse, a week away in a converted windmill, or a fortnight relaxing with friends in the grounds of a French chateau? We’ve got them all here at Oliver’s Travels. Each one of our villas is handpicked by our team to guarantee you a truly memorable villa holiday. By booking direct with the owner from around £39 per person per night, you can experience luxury without burning a hole in your pocket.
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Unit 6G, 26-32 Voltaire Road, London, Greater London, SW4 6DH, United Kingdom
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Sobre Oliver's Travels
Your time off is precious. So when you go away, why not make an occasion of it and book somewhere a bit… different? At Oliver’s Travels we don’t do ordinary. But if you’re looking to rent somewhere quirky, unique and bursting with more character than a bottle of ’59 Lafite Rothschild, we’ve got some stunning holiday villas for you to choose from. Fancy a romantic weekend for two in a lighthouse, a week away in a converted windmill, or a fortnight relaxing with friends in the grounds of a French chateau? We’ve got them all here at Oliver’s Travels. Each one of our villas is handpicked by our team to guarantee you a truly memorable villa holiday. By booking direct with the owner from around £39 per person per night, you can experience luxury without burning a hole in your pocket.