Willow Cashmere não é mais um cliente ativo da Feefo
Exibindo todas as 808 avaliações
Consumidor confiável
11 years ago
Data da compra: 16/09/2013
I found the young lady who I dealt with to order my scarf was fab I told her what I was wearing and she had advised me on colour and when I received it just perfect! So thank you . And then a gentlema
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Avaliações de produto
A wonderful product beautifuly presented it was just like xmas! Feels lovely.
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Consumidor confiável
11 years ago
Data da compra: 13/09/2013
Up to your usual standard
Avaliações de produto
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Consumidor confiável
11 years ago
Data da compra: 14/09/2013
Good quality cashmere.
Avaliações de produto
Excellent quality cashmere in great colours. I have purchased the scarves in black and grey (very large size) and in stone, blue and bright pink (medium size) over the years and have worn them a lot.
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Consumidor confiável
11 years ago
Data da compra: 14/09/2013
Website is easy to navigate. Easy to order. Quick delivery.
Willow Cashmere
Willow Cashmere
11 years ago
Thank you so much for taking the time to let us know your thoughts. I am so sorry to hear that you did not like the thickness of the scarf. The superfine scarves are designed to be thin and light but should not be any thinner than previous ones, so we will take this up immediately with the supplier. Please do email info@willowcashmere.com with further details of previous and present scarf so we can work out what has gone wrong. Thank you again for the feedback.
Sarah
Avaliações de produto
Over the past couple of years, I purchased the same wrap in 4 different colours. On receiving this wrap, I was startled at how light-weight and thin the wrap is in comparison with the others. Also I
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Consumidor confiável
11 years ago
Data da compra: 14/09/2013
Very good ,fast delivery and always helpful on the phone.
Avaliações de produto
Great for presents and for me! Excellent quality.
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Consumidor confiável
11 years ago
Data da compra: 13/09/2013
For my purchase I was very disappointed,the sleeves were too tight and Ihave thin arms ,under the arm was also tight which made the bust tight.The quality was good,but I have had better cashmere jump
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Willow Cashmere
Willow Cashmere
11 years ago
I was sorry to hear you found the sleeves too tight. I'm afraid we do not offer size 20. I am not sure why you rated the customer service so poorly; perhaps you could let us know.
Avaliações de produto
I have said this above ,I also think it would be good to have a larger size than 14/16 certainly the one I tried was on the small size and perhaps size 18/20 would be good.
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Consumidor confiável
11 years ago
Data da compra: 13/09/2013
Excellent quality goods but giving number for customer service that is an unacknowledged answering service is VERY ANNOYING. Clients want to be able to make contact at a time convenient for them,not a
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Willow Cashmere
Willow Cashmere
11 years ago
Thank you for the feedback. As a small company we have to rely on an answering service to take orders for us. This usually works well and if there are queries on products we always aim to call or email customers within a few hours - we seem to get this right most of the time.
I'm so glad you like the products and we do appreciate your taking the time to contact us.
Sarah
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Consumidor confiável
11 years ago
Data da compra: 02/09/2013
Very efficient
Avaliações de produto
Beautiful colour
Perfect fit
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Consumidor confiável
11 years ago
Data da compra: 10/09/2013
Willow Cashmere has beautiful sweaters and it is a very personal service. Wish I owned or worked for such a company as my idea of heaven
Avaliações de produto
Lovely.
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Consumidor confiável
11 years ago
Data da compra: 09/09/2013
Excellent and swift service as ever, thank you.
Avaliações de produto
Another really beautiful scarf that will be a favourite for years to come.
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