Hi Saeed, we again apologise for the issues with your order - we have had recent staff sickness, which is why we haven't been able to respond to you as quickly as we would like. We are looking into your order as a top priority, and tried to give you a call earlier to give you an update, as well as responded to your email, however we'll try calling you back again later at a more convenient time for you. We know sickness is not an excuse as we pride ourselves on our customer service experience and we hope to make things right for you as soon as possible.
