First Fence Comentários

Thank you for the feedback. Happy to hear you enjoyed our service and are happy with the product quality. Any further Temporary, Permanent or Traffic Management needs please contact us or visit http://www.firstfence.co.uk/

Thank you for your feedback. Can you confirm this in further detail to sales@firstfence.co.uk. This will hopefully help us to improve our services and products to ensure this does not happen moving forward. For any more information, please feel free to contact us on 01283 512 111. 

We are sorry to hear this. We are constantly trying to improve our service and would appreciate if you could email sales@firstfence.co.uk with the full details. With this information we can look to ensure the problems you encounted  do not happen again. We respect your thoughts on this matter, however if you do need anything please do not hesitate to contact us and we will do  everything we can to provide you with the service deserved. 

Thank you for the feedback. Happy to hear you were pleased with our service and are happy with the product quality. Any further Temporary, Permanent or Traffic Management needs please contact us or visit http://www.firstfence.co.uk/ We have stock ready to go across our depots in the UK

Thank you for your valued feedback, and apologies you had problems on your order. Since Christmas we have started an intensive product training, to make sure all sales staff understand the materials inside and out. This is to stop problems caused by a misunderstanding of a customer’s requirements happening in future. Unfortunately I know this won’t change things for you and your last job, however if you do need anything at all in future please do contact us on 01283 512111, and we will endeavour do to everything possible to make sure your runs smoothly.

Thank you for your feedback. I am happy to hear the mix up was resolved! As you can appreciate human errors will occur, it is how we solve this that matters. If you have any Permanent, temporary or Traffic management requirements, please feel free to contact us on 01283 512 111. We have stock ready to go in our depots across the UK!

Thank you for leaving your feedback with us. Delivery is always given as a guideline, as we aren’t able to predict possible delays caused by transport/vehicles etc, however the customer should always be informed by the transport team the moment we become aware of a problem, this is normal practise for us, so I will look into why you weren’t informed. In regards to not having a reply, responding to customer queries should be done immediately, potentially this email had gone under the radar, again I will look into it for you. In the meantime, if you email over your original email to Sales@firstfence.co.uk, I will ensure this is picked up and reviewed.Any other questions or requirements, please don’t hesitate to contact us.

Thank you for the feedback. Happy to hear you were pleased with our service and found it easy to use. Any further Temporary, Permanent or Traffic Management needs please contact us on our 24/7 line 01283 512 111. 

Thank you for the feedback. Happy to hear you were pleased with our service and found it excellent! Feel free to contact us on 01283 512 111 for anything else or visit http://www.firstfence.co.uk/

Thank you for your valued feedback. In regards to the delivery timing, we are always looking at ways to increase communication between transport and the customer, as we know how crucial the timing of a delivery can be to a customer. Unfortunately, unforeseen complications can arise once the vehicle is on the road going to the customer, be that traffic or accident. This can make it difficult to give exact times for delivery, however it is something we are looking into, to improve further the experience we can provide for our customers. If you need anything else at all please don’t hesitate to contact us on 01283 512111, or email into sales@firstfence.co.uk.