Chaos Cards Comentários

Hi, Thank you for leaving some feedback for us here. We sent out multiple communications regarding Battle Styles and the delays it suffered and we apologise if you did not receive these. The set sadly was delayed by the Pokemon Company and upon release we only received a fraction of what we ordered. We sent out all order we could do in date order and then had to wait until more stock arrived from the suppliers. I have just been looking for any emails from you and we did discuss this with you over emails and also apologised for the delay with the release of the set. Once again we apologise that this set was delayed and we hope that the items in your order are enjoyed. Kind regards Andy

Hi, Thank you for taking your time to leave us a review. Sadly the delay with the release of Battle Styles was longer than expected. We expected the stock around 3 weeks after the initial email sent out but unfortunately that also suffered a delay. We apologise on behalf of the Pokemon company and suppliers for this delay and we hope that the items in your order were enjoyed once they arrived. Kind regards Andy

Hi Sadique Sheikh Thank you for leaving a review here. We would like to address this issue fully. The item in your order is a 1st edition print of a set that is now sold out of the first edition print of them. We sold 95% of our stock at RRP plus any shipping fees that customers add to the box even though we could sell this stock for a lot more than this, to give our regular customers a fair chance of getting a box at the price the manufacturer intended. The remaining stock is now being sold at a competitive price compared to the market value of this out of print, but highly investible product line. There is an unlimited print run of the set being released very soon which will be available at a lower price than the 1st edition. Kind regards Andy

Hi Sadique, The price you paid for this order was at the original RRP you paid £99.95 for this order.

I am afraid that as prices can fluctuate all of the time we are not able to reduce the price of the second order you made. As mentioned before we sold 95% of our stock at RRP so that as many people as possible could get it at that price. You were one of the lucky customers who managed to secure the booster box at that price. However due to the limited nature of this product the price of this set went up after our initial stock was sold. Your second order order was placed a week after the first one and after the change in price which was visible on the website throughout the full purchase journey.

Hi Danny,Thank you for taking your time to leave a review. We are sorry to hear that you feel this way. All of the products we sell are from official suppliers and are in no way resealed. This is a practice that we find very dishonest and we have seen other people who have done this before and been found out. We have seen many things with a large production of a product such as Pokemon. We open a lot of this product ourselves and when we find such things we do not accuse our suppliers of such practices as we know that manufacturing issues can happen. It is unfortunate that you have received some items that have what looks to be a manufacturing fault. With such an accusation we take this very seriously and will defend our reputation. The photos that have been sent through have no way of confirming that they are from the exact item you have purchased from us as the booster packs are available from other online stores or physical stores. You have stated in your original email that you have opened packs from inside of the item you have received and have said that there was errors when opening them. If you had stopped and not opened the remaining packs if you suspected there was an issue and then contacted us we would have been able to advise what could happen but as they have been opened there is not much we can offer I am afraid as there is no proof that they are from the item we have sent you.Kind regardsAndy