Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Get me to the Alps Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/get-me-to-the-alps-ltd | Feefo

Cliente fiável

5 years ago

Data de compra: 06/04/2019

Couldn't do enough for us to make sure all areas were sorted for the holiday.

Avaliações de produtos

0

MW

Michael Weir

5 years ago

Data de compra: 21/03/2019

O que Michael Weir disse sobre Get me to the Alps:

No issue with flights/hotel, but ski hire shop had no record of my rental and so I had to pay for this again myself, notwithstanding that this was meant to have been included.

Get me to the Alps

5 years ago

Hi Michael, thank you for your review. As far as we can tell your hire was booked correctly and this is the first that we have heard of your issue from yourself, the hire shop or your group leader. Your group leader mentioned that some of your group chose to upgrade in the shop (from the Economy package you had booked) and this would have meant that you would have had to pay the difference. For your next trip you can of course choose to upgrade in advance of arriving at the hire shop. If this wasn’t the case and you had to pay in full, please do get in touch and we will look into the matter and refund if it’s due. Thanks again.

Avaliações de produtos

No issue with flights/hotel, but ski hire shop had no record of my rental and so I had to pay for this again myself, notwithstanding that this was meant to have been included.

Get me to the Alps

5 years ago

Hi Michael, thank you for your review. As far as we can tell your hire was booked correctly and this is the first that we have heard of your issue from yourself, the hire shop or your group leader. Your group leader mentioned that some of your group chose to upgrade in the shop (from the Economy package you had booked) and this would have meant that you would have had to pay the difference. For your next trip you can of course choose to upgrade in advance of arriving at the hire shop. If this wasn’t the case and you had to pay in full, please do get in touch and we will look into the matter and refund if it’s due. Thanks again.

1

Cliente fiável

5 years ago

Data de compra: 06/04/2019

Excellent service. Knowledge of resorts and skiing brilliant. Val Thorens great choice for Easter. Ski rental and ski lessons top class. Very good prices. Definitely go with them again.

Avaliações de produtos

1

Cliente fiável

5 years ago

Data de compra: 16/03/2019

Excellently organised trip. Very flexible and made adjustments to our schedule because of changes in our circumstances. Very competitively priced. All led to a great skiing holiday. The only fly in th

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Avaliações de produtos

1

MG

Michael Grundy

5 years ago

Data de compra: 30/03/2019

O que Michael Grundy disse sobre Get me to the Alps:

They were very good, explored several options for me before booking and communicated very well.

Avaliações de produtos

1

Cliente fiável

5 years ago

Data de compra: 30/03/2019

Get me to the Alps were fantastic to deal with their staff were really helpful from start to finish nothing was too much trouble the whole experience from booking to actually being on our holiday in V

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Avaliações de produtos

1

Cliente fiável

5 years ago

Data de compra: 06/04/2019

Great fun, great holiday. Great service

Avaliações de produtos

0

RW

Rachel Williams

5 years ago

Data de compra: 06/04/2019

O que Rachel Williams disse sobre Get me to the Alps:

Service and support was fantastic. From the selection / booking of the accomodation through to arranging ski school hire and equipment. Accommodation was spacious and had excellent facilities with a s

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Avaliações de produtos

0

DB

David Barlow

5 years ago

Data de compra: 16/03/2019

O que David Barlow disse sobre Get me to the Alps:

Very prompt responses to any questions and the holiday was exactly as advertised and expected.

Avaliações de produtos

0

Cliente fiável

5 years ago

Data de compra: 16/03/2019

First time via an agent, first time ski-ing/snowboarding. didn't know what to expect or what to compare, so consider 4.5 stars here! I normally book the whole 'thing' myself but they did make life a l

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Avaliações de produtos

0

Get me to the Alps Comentários

Ski HolidayGreat accommodation, amazing resort and great value.Outros comentários a este produto (80)Ver Web site do Produto

Ski HolidayNo issue with flights/hotel, but ski hire shop had no record of my rental and so I had to pay for this again myself, notwithstanding that this was mea...Outros comentários a este produto (10)Ver Web site do Produto

Ski HolidayFirst class ski holiday for us and our family.Outros comentários a este produto (80)Ver Web site do Produto

Ski HolidayExcellently organised trip. Very flexible and made adjustments to our schedule because of changes in our circumstances. Very competitively priced. All...Outros comentários a este produto (25)Ver Web site do Produto

Ski HolidayGreat value for money...transfer back a little long windedOutros comentários a este produto (5)Ver Web site do Produto

Ski HolidayThe resort of Val Thorens was exactly as we had been told (if not better) it had everything we could have wanted the accommodation was as described an...Outros comentários a este produto (80)Ver Web site do Produto

Ski HolidayTop holiday. Excellent resort. Great funOutros comentários a este produto (80)Ver Web site do Produto

Ski HolidayAccommodation was reasonably priced. We booked on a half board basis. Whilst the food and restaurant was great, in particular for adults- limited choi...Outros comentários a este produto (80)Ver Web site do Produto

Ski HolidayThe ski holiday was exactly as advertised and as expected. Get me to the Alps . com are a great company to book with.Outros comentários a este produto (80)Ver Web site do Produto

Ski HolidayI can't benchmark this as it was a virgin outing; purchase was 'around' what we anticipated with no surprise costsOutros comentários a este produto (3)Ver Web site do Produto

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?