Disclose that they are out of business in NYC and stop web advertising and fraudulently charging customers for services they cannot and will not deliver. Stop unethical dishonest business practices.
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Avaliações de produtos
Out of business. Charged my credit card, but did not disclose that they would not and could not deliver service. Reporting this fraud to BBB.
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Partilhar
Cliente fiável
2 years ago
Data de compra: 02/12/2021
Grayline out of business, big bus ads need updating. No bus in NYC say grayline!
Avaliações de produtos
Offered an additional $20 fir two days even though online does not offer 2 day rides
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Partilhar
MM
Mrs Dawn McInnes
2 years ago
Data de compra: 29/11/2021
O que Mrs Dawn McInnes disse sobre Gray Line New York:
They sold me bus tickets for a Travel company that are no longer redeemable from the Port Authority so I had to purchase 3 x brand new tickets from the Port Authority direct. I have emails and am awa
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Avaliações de produtos
Shopping units advertised as opening at 10am when most don't open until 11am
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Cliente fiável
2 years ago
Data de compra: 29/11/2021
I followed the redemption instructions on the day of my booking only to be told by another company that Grayline didn't offer this trip anymore. I had to rebook with another company and pay again. I b
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Avaliações de produtos
It didn't happen and my efforts to get a refund have been ignored. They shouldn't be selling g tickets on a route they no longer run, and no customer service was made available at any point to help. D
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0
Partilhar
MD
Mr David Dunham
NYC
2 years ago
Data de compra: 01/11/2021
O que Mr David Dunham disse sobre Gray Line New York:
I had a confirmation starting at 8AM no one showed up. I called they said wait till 8:30 AM that they will be there. Waited till 830 and a guy selling tickets showed up and he said no it doesn't start
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Avaliações de produtos
I had a confirmation starting at 8AM no one showed up. I called they said wait till 8:30 AM that they will be there. Waited till 830 and a guy selling tickets showed up and he said no it doesn't start
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0
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ML
Mr David Lindstrom
2 years ago
Data de compra: 31/10/2021
O que Mr David Lindstrom disse sobre Gray Line New York:
They will sell you same day ticket even though buses have stopped running. It says refund quaranteed but not true.
Avaliações de produtos
sold ticket although buses done for the day.
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Partilhar
KG
Kenneth Grimes
Oregon
2 years ago
Data de compra: 26/09/2021
O que Kenneth Grimes disse sobre Gray Line New York:
The Gray line office was shut down Manhattan. Could find no bus company, including Big Bus that would take our ticket or that could scan our QR code. I called the number on our ticket, 1-800-669-0051,
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Avaliações de produtos
I could not use my purchase, as I mentioned in the previous section. I had to buy a new tour from Big Bus. We have utilized Gray Line before in New York on several occasions, but were told by people t
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0
Partilhar
MH
Mr Charles Hansen
3 years ago
Data de compra: 09/06/2021
O que Mr Charles Hansen disse sobre Gray Line New York:
The tour I booked was no longer running in NYC
Avaliações de produtos
This is no longer available in NYC. There isn't a Gray line anymore there
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Partilhar
Cliente fiável
3 years ago
Data de compra: 28/05/2021
Grayline has closed their office at the Port Authority since the start of the pandemic. Grayline should not be selling tickets to Woodbury Commons since they are not running buses there. I took my
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Avaliações de produtos
Grayline did not provide me with bus service to Woodbury Commons and only provided me with aggravation with a worthless ticket.
0
Partilhar
Cliente fiável
3 years ago
Data de compra: 15/05/2021
I booked at ticket and waited for one hour at the respective grayline bus stop, but no bus arrived. I went back to the Grayline New York Visitor Center which was closed. After 3 hours waiting, I found
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Avaliações de produtos
Grayline sells tickets despite they are not active in NYC!!!!!
Gray Line New York Sightseeing is THE source for New York City's sightseeing tours, operating the world’s largest iconic red double-decker bus fleet. If you are visiting New York City, look to Gray Line New York for EVERYTHING the city has to offer.
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Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.
Gray Line New York Sightseeing is THE source for New York City's sightseeing tours, operating the world’s largest iconic red double-decker bus fleet. If you are visiting New York City, look to Gray Line New York for EVERYTHING the city has to offer.
