Jones & Chapman Comentários

Hello Mr Martin, thank you for taking the time to leave a review of the Allerton branch of Jones & Chapman. We are so disappointed to see that a 1-star review has been given due to a lack of communication. We are always looking at ways in which we can improve our service so If you would like to email socialmedia@sequencehome.co.uk with further details then we will, of course, be more than happy to look into your issues in more detail. Best Regards.

Hi Mr & Mrs Cliff, thank you so much for the 5-star review! We're really pleased to hear that the team at the Jones & Chapman Heswall branch were very proactive, eager to move things forward and were very pleasant to deal with! If you ever need our help or advice on anything property related in the future then please don't hesitate to pop into the branch or give us a call.

Hi there, we're very sorry that you haven't received answers back to your complaint. Did you complain directly to the branch or was the complaint taken further? If you can email socialmedia@sequencehome.co.uk with more details then we will be more than happy to look into this for you. Best Regards. 

Hello Mrs Mills, thank you for taking the time to leave a review of the Wallasey branch of Jones & Chapman. It's really disappointing to hear that there was a lack of communication between departments and that decisions were taken prior to contacting you. We always strive to offer the best customer service possible. If you would like to email any details of the issues that you have experienced to socialmedia@sequencehome.co.uk we will happily look into this further for you. Best Regards.

Hi there! Thank you so much for taking the time to leave a lovely review of the team in Hoylake. It's wonderful to hear that the service was very good and that the staff were really personable. Each sale varies greatly and we always aim to offer a service that puts the customer first, helping you feel supported throughout the whole process so it's great to hear that this was the case here. We hope that you will choose Jones & Chapman again in the future for anything property related. Best Regards.