Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Le Boat Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/le-boat-us | Feefo

A apresentar todos os 569 comentários

Cliente fiável

5 years ago

Data de compra: 03/05/2019

Service was great with all staff responding to our needs for the trip.

The Leboat Team

Le Boat

5 years ago

Thanks for your feedback and we're really glad that you had a great experience and cruise with us. If there is anything further we can help with, please feel free to contact customerservice@leboat.com

Avaliações de produtos

Kevin Mccarthy

GAINESVILLE, FLORIDA

5 years ago

Data de compra: 03/05/2019

O que Kevin Mccarthy disse sobre Le Boat:

Good response to our plea to fix the heater along the way; easy check-in and check-out at the end.

Avaliações de produtos

Some major problems: the heater totally malfunctioned, and - although two staff members drove out to replace it - we had a very hot stern cabin, but a very cold bow cabin. We were told by Neal at Tann

...

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The Leboat Team

Le Boat

5 years ago

Hi Kevin, thanks for your feedback. I’m really glad that you had a good experience with us overall but am really sorry that there were elements of the cruise that did not meet your expectations. It’s disappointing if the air cooling system were not up to standard during your cruise - I would have hoped we were able to resolve these issues when they were brought to our attention locally. We really would have wanted you to have a fabulous time start to finish. We have very much taken on board your feedback and if there is anything further we can help with, please feel free to contact customerservice@leboat.com

David Cramer

5 years ago

Data de compra: 27/04/2019

O que David Cramer disse sobre Le Boat:

Very good communication. Accurate and friendly service. The equipment is excellent and the price is fair.

The Leboat Team

Le Boat

5 years ago

Hi David, thank you for your feedback. We are really glad that you had a fantastic holiday with us and we look forward to welcoming you back on board soon!

Avaliações de produtos

Jospeh Whitehouse

5 years ago

Data de compra: 17/04/2019

O que Jospeh Whitehouse disse sobre Le Boat:

First, after five French canal trips, this one had poor boat maintance. It makes me nervous to do another trip with YOUR COMPANY. Five bikes that were junked upon getting to Vinkeveen. Other boat not

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The Leboat Team

Le Boat

5 years ago

Hi Jospeh, thank you for your feedback and we are really sorry you did not have the fabulous experience we, and you, would have wanted with one of our boats. Our local teams are contactable throughout your cruise in case you have questions or need help - I’m sorry if our service levels did not meet your expectations. This is disappointing to hear. If we can be of any further help at all, please feel free to contact our team at customerservice@leboat.com

Avaliações de produtos

Cliente fiável

5 years ago

Data de compra: 22/04/2019

Booking and planning our vacation was super easy with the help of the booking agents in Montreal. They helped me with every question I had.

Heather Whiting

Le Boat

5 years ago

We're so glad you had a wonderful time on your Le Boat vacation. Thank you for taking the time to let us know. We hope to see you cruise with us again soon!

Avaliações de produtos

William Delfosse

5 years ago

Data de compra: 20/04/2019

O que William Delfosse disse sobre Le Boat:

The check in desk was very helpful, answered any questions we had and on return was very responsive at checkout.

Avaliações de produtos

Dave Jones

5 years ago

Data de compra: 20/04/2019

O que Dave Jones disse sobre Le Boat:

Overall very good trip, good boat, and good service. Check-in and pre-boarding processes went smoothly at Benson. Requested boat for 12:00PM and it was ready. Boat broke down after two days while o

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Heather Whiting

Le Boat

5 years ago

Thank you for taking the time to offer us a high star rating and for letting us know about your experiences on your most recent Le Boat vacation. We are happy to hear that despite an issue arising that you felt our technicians were able to make the repair quickly and professionally. We are grateful for your loyalty over the past many years and look forward to hosting you again soon!

Avaliações de produtos

Cliente fiável

5 years ago

Data de compra: 12/04/2019

Great service!

The Leboat Team

Le Boat

5 years ago

Thanks for taking the time to send through your feedback. We're really glad that you had a great cruise with us and we look forward to welcoming you back on board in future!

Avaliações de produtos

Steven Knox

5 years ago

Data de compra: 06/04/2019

O que Steven Knox disse sobre Le Boat:

Professional, curtious, great boat, clean, well maintained, great 24/7 phone help

Heather Whiting

Le Boat

5 years ago

Thank you very much for your kind review. We appreciate you took the time to let us know you were happy with your Le Boat cruise.

Avaliações de produtos

Jordan Haas

5 years ago

Data de compra: 24/03/2019

O que Jordan Haas disse sobre Le Boat:

Had a wonderful experience with LeBoat and their staff - Special thanks to Bob

Avaliações de produtos

Não recebeu um convite para avaliar?

Acerca de Le Boat

Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday.

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1-800-734-5491

93 N Park Place Blvd, Clearwater, Florida, FL 33759, United States

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Le Boat Comentários

Nieuwpoort - NieuwpoortNice town to visit before the boat trip.Outros comentários a este produto (14)Ver Web site do Produto

Corvette A (4)Boat was really nice for two couples. It performed flawlessly. The only down side was the weather. We had a lot of rain and some hail storms. You can'...Outros comentários a este produto (10)Ver Web site do Produto

Tannay - MigennesSome major problems: the heater totally malfunctioned, and - although two staff members drove out to replace it - we had a very hot stern cabin, but a...Outros comentários a este produto (14)Ver Web site do Produto

Clipper (4+2)The problems with the boat, esp. the heater, biting ants, and poor working torch in the galley, detracted a lot.Outros comentários a este produto (21)Ver Web site do Produto

Migennes - TannayBurgundy is a beautiful area of France to travel by canal boat. The service and the equipment was excellent. I’d use Le Boat again in a minute....Outros comentários a este produto (12)Ver Web site do Produto

Magnifique (8+2)Excellent boat. A bit small for 8 people but everything worked fine.Outros comentários a este produto (52)Ver Web site do Produto

Hindeloopen - VinkeveenDisregarding the poor boat maintainance, the actual experience on the canals of Holland was good. Actually, better than I expected. Plenty to see. Cha...Outros comentários a este produto (2)Ver Web site do Produto

Grand Classique (10+2).........................Outros comentários a este produto (11)Ver Web site do Produto

Messac - MessacThe Le Boat personnel were very friendly and showed us everything we needed.Outros comentários a este produto (11)Ver Web site do Produto

Horizon 4 (8+1)This boat was perfect for 7 people. So comfortable, very roomy, couldn’t have been better.Outros comentários a este produto (27)Ver Web site do Produto

Port Cassafieres (Midi) - Port Cassafieres (Midi)Our little boat had some issues, mostly with the salon floor. And steering was a bit unresponsive.Outros comentários a este produto (6)Ver Web site do Produto

Capri TS (2+1)We underestimated the work involved at the locks, and should have done a shorter distance. More information on port or town stops might be helpful. We...Outros comentários a este produto (2)Ver Web site do Produto

Benson - ChertseyThis was our second trip on the Thames and it remains near the top of our list of great boating rivers. It combines amazing history, great beauty, ex...Outros comentários a este produto (13)Ver Web site do Produto

Horizon 4 (8+1)We didn't purchase any additional services or items. We had a great time without needing to make any purchases though there are plenty of opportuniti...Outros comentários a este produto (27)Ver Web site do Produto

Vinkeveen - VinkeveenGreat service and boat providedOutros comentários a este produto (21)Ver Web site do Produto

Royal Mystique A (4+2)Good boat and worked wellOutros comentários a este produto (45)Ver Web site do Produto

Chertsey - ChertseyCurtious, professional .....Outros comentários a este produto (2)Ver Web site do Produto

Horizon 4 (8+1)Clean. Well maintained, easy to useOutros comentários a este produto (27)Ver Web site do Produto

Castelnaudary - Port Cassafieres (Midi)no comments or suggestionsOutros comentários a este produto (27)Ver Web site do Produto

Caprice (4+2)plenty of room and easy to maneuverOutros comentários a este produto (24)Ver Web site do Produto

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?