Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Le Boat Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/le-boat-us | Feefo

CM

Claus Mygind

5 years ago

Data de compra: 15/09/2018

O que Claus Mygind disse sobre Le Boat:

This branch of Le Boat (Jarnac) really took good care of the boats. We were very pleased. The staff was very helpful.

Avaliações de produtos

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MK

Mike Kobold

Monarch Beach, CA

5 years ago

Data de compra: 27/09/2018

O que Mike Kobold disse sobre Le Boat:

Friendly staffs at Migennes and Tannay. Special thanks to Neal and Dominic at Migennes.

Avaliações de produtos

Problems with boat: had to do a complete "electrical reset" several times while underway....one resulted in damage to boat. This is the same problem we had with a Vision 3 several years ago on Canal

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Heather Whiting

Le Boat

5 years ago

Thank you for telling us about your experience. We have passed this on to operations and please know that they have been busy upgrading more of our Vision fleet for the 2019 season.

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Cliente fiável

5 years ago

Data de compra: 14/09/2018

The fleet is tired and employees are not very excited to help with replacing worn parts. We were given a boat hook that was broken and would not extend as well. When I asked at a LeBoat base for a rep

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Heather Whiting

Le Boat

5 years ago

Thank you for your comments and constructive feedback. We are glad you felt you had a great experience and have forwarded your observations onward for review also. Thank you for cruising now a few times with us and we look forward to hosting you again on one of our many other destinations in the future.

Avaliações de produtos

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Robert Noterman

5 years ago

Data de compra: 30/09/2018

O que Robert Noterman disse sobre Le Boat:

Very friendly and helpfull staff both in Port Cassafiers as in Castellnaudry. The boat was great, easy to use, cabins were large with lots of storage space.

Heather Whiting

Le Boat

5 years ago

Thank you for

Chris Goodenough

Le Boat

5 years ago

Thank you for taking the time to let us know about your recent cruise. The towns along the Canal du Midi are wonderful to spend time in. Our vacation planners are always available to help you with your itinerary and to offer information and advice on your cruising. We would be happy to discuss your next Le Boat cruise with you to ensure you get the maximum enjoyment in all stops. 1-800-734-5491. We hope to welcome you back on board with Le Boat soon

Avaliações de produtos

Great experience, but a bit too large of a distance to do in 7 days. Many locks have delays , we would have preferred to be able to spend more time in different towns along the way, but because of tim

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Heather Whiting

Le Boat

5 years ago

Thank you for taking the time to let us know about your recent cruise. The towns along the Canal du Midi are wonderful to spend time in. Our vacation planners are always available to help you with your itinerary and to offer information and advice on your cruising. We would be happy to discuss your next Le Boat cruise with you to ensure you get the maximum enjoyment in all stops. 1-800-734-5491. We hope to welcome you back on board with Le Boat soon

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Cliente fiável

5 years ago

Data de compra: 14/09/2018

Overall, the Le Boat experience would have been 5-star except for a couple of small complaints. The check-in process was good; the staff were friendly and helpful. The documentation on the boat was

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Heather Whiting

Le Boat

5 years ago

Many thanks for providing your comments following your recent cruise. We are so pleased to hear that you enjoyed your trip despite your concern about the pick up and drop off times. We always aim to get customers underway as early as we can but this is not always possible due to operational constraints. We are sorry if this affected your plans and we have forwarded your comments onward for review and consideration. We hope you'll cruise with us again soon!

Avaliações de produtos

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GC

Greg Burke TheLuxuryVacationGuide.com

Kennebunkport Maine

5 years ago

Data de compra: 15/09/2018

O que Greg Burke TheLuxuryVacationGuide.com disse sobre Le Boat:

We had a magical adventure in the Burgundy Valley and are now working on figuring our our next LeBoat Adventure! See our write up and photos at: *******************************************************

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Avaliações de produtos

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MK

Marie Knight

Virginia

5 years ago

Data de compra: 26/09/2018

O que Marie Knight disse sobre Le Boat:

Everyone that we interacted with from Le Boat was friendly, helpful, and responsive! They helped us with all questions we had prior to the trip, and even helped us arrange taxi transfers. Check-in and

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Avaliações de produtos

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ON

Ofir Nahum

5 years ago

Data de compra: 08/09/2018

O que Ofir Nahum disse sobre Le Boat:

very bad - old and dirdy boat with poor maintenance and water leaks.

Heather Whiting

Le Boat

5 years ago

Thank you for taking the time to offer us your feedback. It's important that we hear when things don't go as planned. We are very sorry to learn of the problems you experienced. This is not typical of a Le Boat vacation, so we have asked our Customer Relations Team to contact you to discuss your experience with you directly.

Avaliações de produtos

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Cliente fiável

5 years ago

Data de compra: 26/09/2018

I thought it was good but I would suggest having more people at check in as we were the first ones and the other people had to wait 2 hours

Heather Whiting

Le Boat

5 years ago

Thank you for taking the time to send your comments. We are glad you enjoyed your vacation and will forward your feedback onward for review. We hope you'll cruise with us again soon!

Avaliações de produtos

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DC

David Caywood

Memphis, TN

5 years ago

Data de compra: 07/09/2018

O que David Caywood disse sobre Le Boat:

Great people.

Heather Whiting

Le Boat

5 years ago

What fantastic feedback. Thank you for sending it. We love Canada too!

Avaliações de produtos

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Le Boat Comentários

Jarnac - JarnacA fun vacation spot lots to seeOutros comentários a este produto (7)Ver Web site do Produto

Caprice (4+2)It’s an older model, but still fun to sail. Like a little sports carOutros comentários a este produto (24)Ver Web site do Produto

Migennes - TannayDidn't buy anything but fuel.Outros comentários a este produto (12)Ver Web site do Produto

Vision3 (6+3)Problems with boat: had to do a complete "electrical reset" several times while underway....one resulted in damage to boat. This is the same problem...Outros comentários a este produto (37)Ver Web site do Produto

Castelnaudary - CastelnaudaryWe've done the Canal du Midi twice in the past and thoroughly enjoyed the countryside and canal experience. We left however, from Narbonne and found t...Outros comentários a este produto (2)Ver Web site do Produto

Nautilia (8+2)This vessel has a nice floor plan and was very comfortable for our party of four. Again, the fleet is tired and needs a thorough going over or replace...Outros comentários a este produto (3)Ver Web site do Produto

Port Cassafieres (Midi) - CastelnaudaryGreat experience, but a bit too large of a distance to do in 7 days. Many locks have delays , we would have preferred to be able to spend more time in...Outros comentários a este produto (21)Ver Web site do Produto

Vision3 (6+3)Everything was fine, except we ordered 6 biles, but 2 of them were inoperable.Outros comentários a este produto (37)Ver Web site do Produto

Messac - MessacWe went from Messac to Josselin and back to Messac, via La Gacilly. Both the river segments and the canal segments are beautiful, with many interesti...Outros comentários a este produto (11)Ver Web site do Produto

Tango (4+2)I filled this out once but it wasn't saved.Outros comentários a este produto (8)Ver Web site do Produto

Migennes - TannayOutstandingly beautiful and when you figure the boat is your lodging and your entertainment for the week it is exceptional value too!...Outros comentários a este produto (12)Ver Web site do Produto

Horizon (2+3)The Horizon Boat is fantastic. We want this same boat next time!Outros comentários a este produto (40)Ver Web site do Produto

Tannay - MigennesOverall, this was a nice trip. The only reason why this is not 5 stars is because there are several villages along the way that no longer had operatin...Outros comentários a este produto (14)Ver Web site do Produto

Elegance (6)This boat has plenty of space and was in good condition!Outros comentários a este produto (17)Ver Web site do Produto

Jarnac - Jarnacafter such a bad experience with the boat - I left it and got another vacation.Outros comentários a este produto (7)Ver Web site do Produto

Vision3 (6+3)Did not give me any refund for this.Outros comentários a este produto (37)Ver Web site do Produto

St Jean de Losne - Fontenoy le ChateauIt was very serene and quiet, im glad we picked late in the season because i can't imagine going through all the locks waiting in line. I also liked t...Outros comentários a este produto (4)Ver Web site do Produto

Vision3 (6+3)We had a pretty big boat 58 feet and the bow thruster stopped working. Fortunately my husband handles and drives big boats but I think the maintenanc...Outros comentários a este produto (37)Ver Web site do Produto

Smiths Falls - Smiths FallsLower Rideau is perfect. Much more open water than Europe.Outros comentários a este produto (59)Ver Web site do Produto

Horizon (2+3)My only concern is the lack of places to more up to for the night.Outros comentários a este produto (40)Ver Web site do Produto

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?