Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Le Boat Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/le-boat-us | Feefo

TC

Tom Cheney

Montrose, Co. USA

5 years ago

Data de compra: 01/09/2018

O que Tom Cheney disse sobre Le Boat:

Le Boat has misappropriated my 350 euro damage deposit ($402.32 US), forcing me to make a claim back through my credit card company (Bank of America). The representative of Le Boat cleared us at our d

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Heather Whiting

Le Boat

5 years ago

Hello Mr. Cheney, We are dismayed to hear that you have not received a response from your inquiries. Our base staff would have released the hold on the funds on the day you checked out. However, it sometimes takes a couple of weeks for this process to complete through the bank. Rest assured your funds will be available to you soon. We apologize for any inconvenience or worry that this bank delay may have caused and we hope you enjoyed your experience on your Le Boat vacation.

Avaliações de produtos

Le Boat has misappropriated my 350 euro damage deposit. Le Boat's agent at Boofheim inspected the boat when I returned it and noted no damages. I was told then the deposit would be returned from anoth

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Heather Whiting

Le Boat

5 years ago

Hello Mr. Cheney, We are dismayed to hear that you have not received a response from your inquiries. Our base staff would have released the hold on the funds on the day you checked out. However, it sometimes takes a couple of weeks for this process to complete through the bank. Rest assured your funds will be available to you soon. We apologize for any inconvenience or worry that this bank delay may have caused and we hope you enjoyed your experience on your Le Boat vacation.

See prior comments I am totally dissatisfied with Le Boat's handling of my account with its miss-appropriation of my 350 Euro damage deposite.

Heather Whiting

Le Boat

5 years ago

Hello Mr. Cheney, We are dismayed to hear that you have not received a response from your inquiries. Our base staff would have released the hold on the funds on the day you checked out. However, it sometimes takes a couple of weeks for this process to complete through the bank. Rest assured your funds will be available to you soon. We apologize for any inconvenience or worry that this bank delay may have caused and we hope you enjoyed your experience on your Le Boat vacation.

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JF

Jack Fish

Lexington, KY

5 years ago

Data de compra: 01/09/2018

O que Jack Fish disse sobre Le Boat:

Smith Falls to Kingston is an interesting itinerary. The Canada staff is very helpful. The Canada boats are new and have some bugs to work out. In our experience, the boats need air conditioning.

Heather Whiting

Le Boat

5 years ago

We are so glad you had a great time. It certainly was a hotter summer than usual and we will bring your feedback forward.

Avaliações de produtos

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TU

Thomas Underwood

5 years ago

Data de compra: 05/09/2018

O que Thomas Underwood disse sobre Le Boat:

Would recommend to others, check in and check out very both very easy, explanation of boat operation was thorough

Avaliações de produtos

0

AG

Arnold Gross

5 years ago

Data de compra: 27/08/2018

O que Arnold Gross disse sobre Le Boat:

We would certainly recommend LeBoat and this was our fourth trip with them. The service at registration and at the base were outstanding. The Holland trip was our most challenging because of the natur

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Avaliações de produtos

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TS

Takashi Saida

5 years ago

Data de compra: 24/08/2018

O que Takashi Saida disse sobre Le Boat:

メンテナンスが行き届いており、清潔な船を、魅力的な場所で借りられて、満足です。

Avaliações de produtos

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Cliente fiável

5 years ago

Data de compra: 18/08/2018

Batteries did not work properly from the very beginning. The bimini was broken and it was not replaced. The boat was evidently ill treated by previous users.

Avaliações de produtos

0

JJ

John Jimison

6 years ago

Data de compra: 25/08/2018

O que John Jimison disse sobre Le Boat:

The staff people we dealt with were friendly and helpful, but were too busy both on our departure and return to give us much time. We were given an older boat that had electrical issues requiring a s

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Heather Whiting

Le Boat

5 years ago

Many thanks for providing your comments following your recent cruise. We are glad that you feel you had a great trip but we are sorry to read that some aspects of your cruise did not meet your expectations. Your comments have been forwarded to our operations team for their actions. Thank you again for your feedback. We always take feedback on board as it is the best way to ensure we are delivering an excellent service to our customers.

Avaliações de produtos

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RS

Rich Siegel

6 years ago

Data de compra: 25/08/2018

O que Rich Siegel disse sobre Le Boat:

Fast and friendly check out and check in. Very helpful in getting an electric ice cooler.

Avaliações de produtos

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HR

Hugh Reeves

6 years ago

Data de compra: 25/08/2018

O que Hugh Reeves disse sobre Le Boat:

Everything worked as advised, no problems with the boat or navigation.

Avaliações de produtos

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AS

Alex Strizhev

6 years ago

Data de compra: 17/08/2018

O que Alex Strizhev disse sobre Le Boat:

Personnel was very helpful. This was our first canal boating experience and naturally we had lots of questions. All were patiently answered.

Heather Whiting

Le Boat

5 years ago

Thank you for your feedback. We have forwarded it to the base so that they have heard your kind words. We are happy you enjoyed your experience and look forward to you cruising with Le Boat again sometime in the future.

Avaliações de produtos

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Le Boat Comentários

Hesse - BoofzheimLe Boat has misappropriated my 350 euro damage deposit. Le Boat's agent at Boofheim inspected the boat when I returned it and noted no damages. I was ...Outros comentários a este produto (12)Ver Web site do Produto

Clipper (4+2)See prior comments I am totally dissatisfied with Le Boat's handling of my account with its miss-appropriation of my 350 Euro damage deposite....Outros comentários a este produto (21)Ver Web site do Produto

Smiths Falls - Smiths FallsThe locks are spectacular. There are few dockage locations with nice shower/toilet facilities which would not be a problem if there were more locatio...Outros comentários a este produto (59)Ver Web site do Produto

Horizon4 (8+1)The Horizon 4, with fore and aft thrusters, is very easy to maneuver. Aside from the lack of AC, no screens on the saloon windows, and an inadequate ...Outros comentários a este produto (27)Ver Web site do Produto

Migennes - MigennesI was very satisfied with the service but am getting a little annoyed at having to take a survey every time I do somethingOutros comentários a este produto (12)Ver Web site do Produto

Tango (4+2)SsdddvggddddddddddcvvvbggdsxghyrrddOutros comentários a este produto (8)Ver Web site do Produto

Vinkeveen - VinkeveenWhether a couple group of friends or family the places visited - Utrecht, Gouda, the Hague were delightful.Outros comentários a este produto (21)Ver Web site do Produto

Crusader (6)We know this boat well and the configuration fits our needs perfectly. It is, however an old boat with a minimum of luxuries. We enjoyed it but might ...Outros comentários a este produto (5)Ver Web site do Produto

Smiths Falls - Smiths Fallsカナダのすばらしい大自然へのアクセスに良好なよい町だった。Outros comentários a este produto (59)Ver Web site do Produto

Horizon2-S (4+1)新品ですばらしい船だった。家内も大満足とのことだった。Outros comentários a este produto (32)Ver Web site do Produto

Castelnaudary - HompsThe boat was not in perfect conditions however we enjoyed the family trip and it is going to be unforgettable.Outros comentários a este produto (15)Ver Web site do Produto

Magnifique (8+2)I explained it in the previous fieldsOutros comentários a este produto (52)Ver Web site do Produto

Narbonne - TrebesThe Canal du Midi deserves its fame for its beauty and historical significance, and cruising it by boat is clearly the best way to appreciate it....Outros comentários a este produto (13)Ver Web site do Produto

Magnifique (8+2)The Magnifique we rented was clearly an older boat with many signs of age. That would have been all right if it had not also had electrical problems,...Outros comentários a este produto (52)Ver Web site do Produto

Smiths Falls - Smiths FallsOnly thing better would be to have a one way rental and screens on the door and wheel house hatches.Outros comentários a este produto (59)Ver Web site do Produto

Horizon (2+2)Only thing better would be a one-way rental and screens on the back door and wheelhouse windows.Outros comentários a este produto (40)Ver Web site do Produto

Castelsarrasin - Le Mas d'AgenaisPlenty of interesting places to visit and excellent marinas everywhere.Outros comentários a este produto (7)Ver Web site do Produto

Vision3 (6+3)Great value for the money. See parts of France missed by most tourists.Outros comentários a este produto (37)Ver Web site do Produto

Boofzheim - HesseService is great, boat can be improved.Outros comentários a este produto (8)Ver Web site do Produto

Horizon (2+2)Beds are too firm. We frequently charter sailboats around the world and do know that beds will not be as comfortable as at home, but on Horizon beds a...Outros comentários a este produto (40)Ver Web site do Produto

Como são recolhidas as avaliações da Feefo?

Quem pode deixar uma avaliação Feefo?

Como é que verificamos as avaliações?

Como é que lidamos com as falsas avaliações?