Como são recolhidas as avaliações da Feefo?

Recolhemos, de forma independente, avaliações em nome das empresas que trabalham connosco. A nossa plataforma só chega a compradores verificados, pelo que pode ter a certeza de que está a ler avaliações de clientes reais.

Quem pode deixar uma avaliação Feefo?

Apenas os clientes com prova de compra podem deixar uma avaliação na Feefo. Para tal, contactamos os compradores imediatamente após a sua transação.

Como é que verificamos as avaliações?

Verificamos se as avaliações são de clientes genuínos, associando-as a uma venda ou transação. As pessoas só são convidadas a deixar uma avaliação depois de comprarem na empresa.

Como é que lidamos com as falsas avaliações?

A Feefo impede que alguém deixe avaliações falsas, porque apenas convidamos compradores verificados a dar a sua opinião.

Netflights.com Avaliações | Avaliações de Serviço de apoio ao cliente para https://www.feefo.com/reviews/netflights-com | Feefo

A apresentar todos os 23,841 comentários

Cliente fiável

3 years ago

Data de compra: 09/03/2021

easy efficient good value for money

Mandy

Netflights.com

3 years ago

Hello that is great to hear! Thank you for the review!

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Mr Marc Thompson

3 years ago

Data de compra: 10/03/2021

O que Mr Marc Thompson disse sobre Netflights.com:

Easy to make the booking

Mandy

Netflights.com

3 years ago

Hello Marc, that's great to hear! Thank you

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Mr Mark Cousins

Barnsley South Yorkshire

3 years ago

Data de compra: 08/03/2021

O que Mr Mark Cousins disse sobre Netflights.com:

This is the 2nd time we have purchased flights from netflights. Booking is very easy and your always kept informed .

Mandy

Netflights.com

3 years ago

HI Mark, thanks for the review! It means a lot to the team that you would recommend us! Best wishes

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Mrs Heather Rowe

3 years ago

Data de compra: 27/12/2020

O que Mrs Heather Rowe disse sobre Netflights.com:

The booking service was easy even for a non-competent computer user. however, trying to contact the company by phone now that Australia has closed it border has proved impossible and frustrating.

Mandy

Netflights.com

3 years ago

Hello Mrs Rowe, we are sorry to hear that you are struggling to reach the team. The pandemic is causing a lot more calls than usual and our team are doing their best to get through as many as possible. I have highlighted your booking to the service team who will be in touch to discuss your booking. Best wishes.

Mrs Heather Rowe

3 years ago

I booked my flight to Australia for September when they only required quarantine on arrival, however since then the Australian Government has banned all incoming flights. What happens now to my booking?

Mandy

Netflights.com

3 years ago

Hi Heather, it depends on the airline's policy. British Airways Flights can be amended free of charge (subject to possible fare increases). They will only issue a refund if the flight is cancelled by them. More information on the airline policy can be found on our website. https://www.netflights.com/information/coronavirus-amendment-information

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Cliente fiável

3 years ago

Data de compra: 06/03/2021

The process was really easy, not confusing or moving you on to different pages plus the option to save while you thought about the transaction , you were not rushed to book, which I thought was a good

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Kamran

3 years ago

Data de compra: 05/03/2021

O que Kamran disse sobre Netflights.com:

I booked my Dubai holiday through Olivia. The service I received from her was excellent. She was prompt in getting back to me to answer my numerous queries, was very patient and explained everything p

...

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Mrs Kate Waterhouse

3 years ago

Data de compra: 28/02/2021

O que Mrs Kate Waterhouse disse sobre Netflights.com:

Easy and clear throughout

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Mr Geoffrey Clampin

essex

3 years ago

Data de compra: 01/01/2021

O que Mr Geoffrey Clampin disse sobre Netflights.com:

have used netflights several times and always good service

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Cliente fiável

3 years ago

Data de compra: 04/03/2021

fast and easy service.

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Mr Everett Henry

SY1 2NF

3 years ago

Data de compra: 25/02/2021

O que Mr Everett Henry disse sobre Netflights.com:

I purchased a flight and didn't get an email confirming that I had made the purchase and spent almost £1500.00. Bad show people

Mandy

Netflights.com

3 years ago

Hi Everett, we are sorry to have received this poor review from you, I have checked the booking and you were sent a confirmation and your tickets on the same day you made the booking. I have asked the team to resend the documents to make sure you have everything you need. Best wishes.

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Não recebeu um convite para avaliar?

Acerca de Netflights.com

We offer thousands of air fares covering hundreds of routes taking you around the world (and back again) but we also offer a choice of 40,000 hotels in fantastic locations all over the globe. Not forgetting car hire options with more than 8,500 pick up and drop off points worldwide.

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01772 386386

Lancaster House, Centurion Way, Leyland, Lancashire, PR26 6TX, United Kingdom

Serviço de apoio ao cliente

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