Sale Flooring Direct Comentários

Sorry to hear the delivery was delayed, you are right in saying the couriers do sometimes let us down, unfortunately we have to rely on them, as we do not have our own fleet of transport to go all over the UK. Thank you for taking the time to leave us your feedback.

Thank you for your feedback, glad we managed to sort out your alternative, and that you have had a great experience. Much appreciated :)

Lovely to see your comments, you must send us some photos of the finished maple? Thank you for the recommendation :)

Thank you very much for taking the time to leave us your review, it is much appreciated.

Thank you for your feedback, we did have a period where the metalised foil was out of stock, our website is not live, so it will allow you to purchase. This is when we would contact you to offer an alternative, or a refund. As this had been refunded it does take around 3- 5 days to show into your account, this is normal banking im afraid we cannot hurry this up. When you called us to change the underlay, your order had already been dispatched, so it would have required another delivery charge, as we do not have our on transport we have to pay a courier to send this, as your floor had already been dispatched. Apologies, hope you managed to source some locally.

Hi Joanne, Sorry to hear this, having checked your name, postcode, and your email address, i cannot find any emails from your self. Could you please give us a call on 0800 085 0025 to see if we can help, not sure if you have maybe replied to the no reply of your confirmation email?

Thank you for your review, and we are glad you managed to pick an alternative.

Thank you for taking the time to leave us your review, always nice to hear :)

This is a beautiful floor, you must send us some pictures, and thank you for your kind feedback.

Sorry to hear this, did you contact us at all, we would normally replace any goods damaged in transit? The couriers however are delivering pallets of flooring in arctic trucks, so can only go as far as the road will allow them. In future give us a ring, tell us you have a narrow road, we could have requested a smaller vehicle to deliver your goods. Regardless, i hope you love your new floor