Hi Keith,
Thank you for providing us with your feedback.
We sincerely apologise for the issues you encountered with the building instruction manual and the overall quality of the product you received.
We strive to ensure that our customers have a smooth and pleasant experience with our products, and we regret that we fell short of your expectations.
We will investigate this matter further and work on improving the clarity and accuracy of our instruction manuals.
Your feedback helps us identify areas for improvement, and we will take your suggestions into account to enhance our product and assembly instructions.