We are so sorry you experienced such poor delivery. Your goods were despatched on one consignment but the carrier appears to have split the cartons up, hence these arriving on two separate days. This is so frustrating and please accept our apologies for the inconvenience caused. In spite of this it is good to know that you are happy with the products ordered. Regarding your comment about the trolley, shipping built trolleys would be totally impractical, hence they are supplied flat-pack for self assembly, which I hope you understand. Your feedback is invaluable and we appreciate your sharing this with you.