Hi James, Thank you for taking the time to share your feedback with us. We're truly sorry to hear about the difficulty you experienced in cancelling your subscription.
We understand how frustrating it can be when you're trying to manage your subscription, and we sincerely apologise for any inconvenience this has caused you.
Upon reviewing our records, we couldn't locate a cancellation request associated with your email address. However, we've taken immediate action to cancel your subscription to ensure that you no longer receive any further deliveries.
Please accept our apologies for any confusion or inconvenience caused. Should you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us directly.