the old website was much better. search results were more accurate and contained more results. excessive amount of photos on the new website take forever to load and aren't necessary.
I have little experience with guided tours except researching them. Most didn't take long because they expected everything done on my own with my computer---Very frustrating. RS phone calls were a del
The agents that I spoke with were helpful. I have had at least 4 phone conversations in the past 10 days. Each time the agent was thorough and provided appropriate suggestions to assist me.
Phone service was great, but the website failed. I went in to get more information, and the site for trip 20953 was frozen. It did not allow me to expand off the first page.
Rachel
Road Scholar
5 years ago
Hello, thank you for your feedback regarding our website. We are constantly looking for ways we can improve and your comments will help us to do just that. Best, Your Friends at Road Scholar
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
