SuperStickers Recenzii

Thank you for your feedback and I'm sorry to hear your stickers have been slow to reach you. We aim to dispatch Personalised Stickers within 5 working days of receiving your order, although we will always try to be quicker if we can. I can see you placed your order on Thursday 12th November and the stickers were dispatched on Monday 16th November by Royal Mail. Unfortunately once they are with Royal Mail, we have no control over how quickly they move through their system and the ongoing delays with the current Covid situation may have an impact on delivery times. I'm so sorry for the inconvenience, and I hope your stickers will be with you soon but please do email our customer service team on info@motivationinlearning.com if we can be of any further assistance. Kind regards, Carolyn

Hi Tamara, thank you for your honest feedback about your experience. Unfortunately parcels occasionally do go missing in the post but we will always investigate this and move to remedy the situation as quickly as we can when we are made aware of it. Further to your conversation with our Customer Service team on 2nd November, the stamper was remade and dispatched on 4th November and I can confirm that it is currently showing as on its way in the Royal Mail system - for which I will shortly email you the tracking details. Unfortunately once parcels leave us, they are at the mercy of Royal Mail, and while they normally promise international delivery between 5-7 working days, they are unfortunately running much slower delivery times at the moment due to Covid. Again, my apologies for the inconvenience and delay but I hope your stamper will be with you shortly. Kind regards, Carolyn