Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

TBRN Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/the-building-repair-network | Feefo

Afișarea tuturor 794 recenziilor

Client de încredere

10 months ago

Data achiziției: 31/10/2023

Not impressed with the service it took fifteen weeks to get our property repaired

Laura

TBRN

10 months ago

We're sorry to hear you were not satisfied with the service you received but we appreciate your feedback as it helps us improve our services. We will investigate the issue with our contractor, however if you would like to discuss the issue further, please contact us on customerservice@tbrn.co.uk - Kind regards, Laura

Evaluări de produse

Client de încredere

10 months ago

Data achiziției: 30/10/2023

Excellent workmanship and left everything clean and tidy

Laura

TBRN

10 months ago

Many thanks for your great feedback, we appreciate you taking the time to provide this!

Evaluări de produse

Margaret Skeeles

10 months ago

Data achiziției: 24/10/2023

Ce a spus Margaret Skeeles despre TBRN:

The work was carried out very efficiently with no issues arising

Laura

TBRN

10 months ago

Thank you for your 5 star review. We are pleased you are satisfied with our service and repairs.

Evaluări de produse

Client de încredere

10 months ago

Data achiziției: 16/10/2023

TBRN answered queries quickly and helpfully. All their tradesmen were good at what they did as well as been polite and informative. They all cleared up after themselves, which was a bonus. Special m

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Laura

TBRN

10 months ago

Thank you for your 5 star ratings and great feedback! We're glad you are happy with the service and repairs!

Evaluări de produse

Client de încredere

10 months ago

Data achiziției: 18/10/2023

All done very professionally.

Laura

TBRN

10 months ago

We really appreciate your 5 star rating and review, thank you!

Evaluări de produse

Client de încredere

10 months ago

Data achiziției: 06/10/2023

My dealings with Ellie McLaughlin , Claims Concierge , could not have gone better - she was friendly, helpful and very efficient - it was a pleasure to deal with her . The repair itself looks good alt

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Laura

TBRN

10 months ago

Thank you for your 5 star review and wonderful feedback! We will be sure to pass this on to Ellie!

Evaluări de produse

Janet Stephenson

11 months ago

Data achiziției: 20/10/2023

Ce a spus Janet Stephenson despre TBRN:

Excellent job Ryan was so pleasant and helpful

Laura

TBRN

10 months ago

Thank you for taking the time to leave us a 5 star rating and review!

Evaluări de produse

Evelyn Williams

11 months ago

Data achiziției: 19/10/2023

Ce a spus Evelyn Williams despre TBRN:

They were efficient and reliable and we are pleased with the result.

Laura

TBRN

10 months ago

Thank you for your great feedback! We appreciate you taking the time to complete this and we're pleased you are happy with the service you received and the repairs carried out.

Evaluări de produse

Client de încredere

11 months ago

Data achiziției: 18/10/2023

Although this was a small job the person allocated did not take enough care. He didn’t flatten it sufficiently to prevent it not showing. Only the wall was done not the skirting board which had been d

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Laura

TBRN

11 months ago

Thank you for taking the time to leave your feedback, we appreciate this as it helps us improve our service. We're sorry to hear that there has been an issue with the repair. When we contacted you following the works completing you advised that there were no outstanding issues so we closed our file. If there are further works you wish for us to carry out as part of the claim, please contact me on CustomerService@tbrn.co.uk and we will get this claim reopened. Kind regards, Laura

Evaluări de produse

Client de încredere

11 months ago

Data achiziției: 20/10/2023

Good service

Laura

TBRN

11 months ago

Thank you taking the time to provide feedback about your claim, we are glad you are happy with the service and workmanship!

Evaluări de produse

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Despre TBRN

At TBRN we provide a specialist property claims handling service, including a panel of fully managed and vetted building contractors for quality reinstatement and repairs. Our people have the expertise and professionalism to deliver excellent customer service and satisfaction, with a single point of contact allocated to navigate and support through each individual claim journey.

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01519092788

First Floor, 2 Barnston Lane, Moreton, Merseyside, CH46 7TP, United Kingdom

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TBRN Recenzii

repair workCannot complain about the person who actually did the repair but actually getting the company to come to do the repair was a nightmare...Mai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsului

repair workReally good job and left everything clean and tidyMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsului

repair workEfficient and tidy repsirMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsului

repair workMike did an excellent job laying an engineered wooden floor and skirting boards.Mai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsului

repair workAll professional and goodMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsului

repair workContractor was friendly and thorough in effecting the repair and producing a finished job that matched the brickwork . Was surprised to find the dama...Mai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsului

Repair WorkDid an excellent job and cleaned up wellMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsului

repair workThe repairs were carried out efficiently . The gentlemen were reliable and informed us in advance of the timings of the job . They were considerate an...Mai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsului

repair workWhilst pleasant I felt as it was not a big job not enough care was taken.Mai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsului

repair workGood service + friendly chapMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsului

Cum sunt colectate evaluările Feefo?

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