Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

TBRN Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/the-building-repair-network | Feefo

Afișarea tuturor 794 recenziilor

Alistair Cox

1 year ago

Data achiziției: 20/04/2023

Ce a spus Alistair Cox despre TBRN:

Generally I am happy with the service my only criticism was the time it took to install drying equipment ,luckily I only had an advantage downstairs water leak ( contractor drilled into my central hea

...

Read all

Laura

TBRN

1 year ago

We appreciate you taking the time to leave your feedback as it helps us improve our services. Also, we are pleased to hear you are happy with the workmanship.

Evaluări de produse

Client de încredere

1 year ago

Data achiziției: 15/03/2023

No hassle very prompt and happy with their service

Laura

TBRN

1 year ago

Thank you so much for taking the time to leave us your great feedback, it is appreciated!

Evaluări de produse

Client de încredere

1 year ago

Data achiziției: 06/04/2023

Originally was advised there were no local contractors to do the repair and asked to get own quotes. You queried the quotes and then suddenly found your own local contractor to do the work. Why was th

...

Read all

Laura

TBRN

1 year ago

Thank you for your kind comments regarding the repairs/workmanship. Thank you for your feedback regarding the contractor allocation, it helps us improve our service. I can see that the Claims Concierge was correct in advising we do not have a general contractor in your area and it wasn't until the Technical Team reviewed your claim once the quote was received that our specialist was consulted. We apologise for the inconvenience caused but we are glad to hear you are happy with the repair outcome. Kind regards,

Evaluări de produse

Client de încredere

1 year ago

Data achiziției: 27/03/2023

quick and efficient

Laura

TBRN

1 year ago

Thank you for your feedback, we appreciate this as it helps us improve our service/repairs. We have queried with our contractor and they have advised that the extension lead was accidentally missed when loading their van in the morning and our contractor would be happy to reimburse you for the electricity and water consumption, should you wish. We apologise for any inconvenience caused. If you would like to discuss this further, please contact us on 0151 909 2788. Kind regards,

Evaluări de produse

Client de încredere

1 year ago

Data achiziției: 30/03/2023

In general there was a swift response to any communication.

Laura

TBRN

1 year ago

Thank you for your feedback! We're glad to hear you are happy with the service you received and the repairs carried out.

Evaluări de produse

Client de încredere

1 year ago

Data achiziției: 05/04/2023

Media încărcate

Vezi toate mediile (4)

Al the required repairs were carried out quickly and in a very professional manner

Laura

TBRN

1 year ago

Thank you for your 5 star rating and review. We are pleased you are happy with our service and repairs.

Evaluări de produse

Malcom Padgett

1 year ago

Data achiziției: 27/03/2023

Ce a spus Malcom Padgett despre TBRN:

Really just the middleman between the Insurer and the contractor. So we had little relationship. First contact was unintroduced and accordingly rejected as spam! This needs to be corrected by the insu

...

Read all

Laura

TBRN

1 year ago

Thank you for taking the time to leave your rating and review!

Evaluări de produse

Roy Apps

1 year ago

Data achiziției: 21/03/2023

Ce a spus Roy Apps despre TBRN:

They organised the resolution of the claim efficiently and effectively. They followed up to check I was happy with the fix and organised the sorting out of some snagging issues.

Laura

TBRN

1 year ago

We appreciate your feedback, thank you for taking the time provide this. We are glad you are happy with the service you received.

Evaluări de produse

Sharon Wilson

Newtownards NI

1 year ago

Data achiziției: 22/03/2023

Ce a spus Sharon Wilson despre TBRN:

After a long wait to get my wall dried they got me fitted on as quick as they could to get the works finished. The contractors who came were friendly, courteous and did a first class job.

Laura

TBRN

1 year ago

Thank you for your 5 star rating and great feedback! We're glad you are happy with the service and repairs!

Evaluări de produse

Client de încredere

1 year ago

Data achiziției: 21/03/2023

Prompt and efficient

Laura

TBRN

1 year ago

Thank you for taking the time to leave us a 5 star rating and review!

Evaluări de produse

Nu ai primit o invitație de evaluare?

Despre TBRN

At TBRN we provide a specialist property claims handling service, including a panel of fully managed and vetted building contractors for quality reinstatement and repairs. Our people have the expertise and professionalism to deliver excellent customer service and satisfaction, with a single point of contact allocated to navigate and support through each individual claim journey.

Read all

01519092788

First Floor, 2 Barnston Lane, Moreton, Merseyside, CH46 7TP, United Kingdom

Asistență pentru clienți

Feefo Trusted Service Awards

Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.

Ce sunt Trusted Service Awards

Parte a inițiativei Treefo

Colaborăm cu Ecologi pentru a finanța proiecte de plantare de copaci în schimbul evaluărilor colectate de către TBRN

Aflați mai multe despre Treefo

De ce să ai încredere în evaluările Feefo?

Aflați mai multe despre Feefo

TBRN Recenzii

repair workAll contractors did work to a good standard and turned up when saidMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsului

repair workNice and friendly, explained process no dramasMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsului

repair workVery punctual, polite and did a great job so would never know the damage had been there. Would use them again.Mai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsului

repair workhad to use my water,electricity and extension leadsMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsului

repair workFirst class work; efficient, tidy and professional, friendly and communicative.Mai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsului

repair workAll the contractors were very hard working, friendly and tidied up after themselvesMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsului

repair workSuperb Friendly and really efficient and reliable. Excellent work.Mai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsului

repair workThere was a minor snagging issue but the overall fixing of the issue was of good qualityMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsului

repair workNothing was too much trouble, and they were very reliableMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsului

repair workFriendly and efficient with good quality of workmanshipMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsului

Cum sunt colectate evaluările Feefo?

Cine poate lăsa o evaluare Feefo?

Cum verificăm evaluările?

Cum ne ocupăm de evaluările false?