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Their Nibs Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/their-nibs | Feefo

Afișarea tuturor 2,293 recenziilor

Hermy Skew

1 year ago

Data achiziției: 03/11/2022

Media încărcate

Did not like fit/material. Delayed delivery and damaged package.

Vezi toate mediile (1)

Ce a spus Hermy Skew despre Their Nibs:

Package arrived 3 days late and was ripped open. After sending it to the wrong address, Royal Mail re-routed the package and enclosed it in an outer covering. Fortunately it wasn't purchased as a gift

...

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Heather

Their Nibs

1 year ago

Hi Hermy, I've had a look at your order timeline. It was placed on Thursday the 3rd with tracked 48 postage and confirmed delivered on Monday the 7th. This is the earliest we would expect to see delivery. Tracked 48 takes 2 days from dispatch and we dispatch within 1-3 days. Delivery 3 days earlier on the 4th would have required same day dispatch with next day delivery which we don't currently offer. I'm really sorry that the mailer bag was damaged in transit. As I mentioned in my email, I have flagged this to our Royal mail account manager. Please rest assured that we would have happily replaced your PJs had they suffered any damage. I will look out for your return and issue a full refund when it arrives. Many Thanks, Heather

Hermy Skew

1 year ago

Tracking history will identify that delivery should have been on 5th November Saturday. Instead, it was delivered elsewhere, re-routed and delivered 2 days later on the Monday in a damaged state. I wouldn't use your delivery service with confidence if it was a gift for someone. I am supporting you and will continue to do so because you are an independent business and were recommended on the Scummy Mummies platform. But if as much time was spent on improving the delivery service as justifying it, then I think it would improve customer confidence in not just your products but the credibility of your delivery and customer service

Evaluări de produse

Fiona Kernan

1 year ago

Data achiziției: 28/10/2022

Ce a spus Fiona Kernan despre Their Nibs:

Very pleased Great communication good service

Heather

Their Nibs

1 year ago

Hi Fiona, I can see that those are on the way to you now. I hope the exchange is a better fit for you! Many thanks for your kind review, Heather

Fiona Kernan

1 year ago

Hi Heather They're great sp pleased ,shame in the sale now might have to buy some more . Have recommended you to friends and family

Evaluări de produse

Client de încredere

1 year ago

Data achiziției: 31/10/2022

Very prompt delivery- parcel sent to my daughter. Very happy

Heather

Their Nibs

1 year ago

Hi There, I'm glad they arrived nice and quickly! I really hope your daughter is pleased with her new PJs. Many thanks for your kind review. Heather

Evaluări de produse

Client de încredere

1 year ago

Data achiziției: 03/11/2022

Heather has been a super star sitting out my orders - couldn’t fault

Heather

Their Nibs

1 year ago

Hi there, Aw I'm blushing! I'm glad I could help. Hope everyone likes their new PJs! Thanks so much for your kind feedback :) Heather

Wendy Shaw

Highland Perthshire

1 year ago

Data achiziției: 01/11/2022

Ce a spus Wendy Shaw despre Their Nibs:

Lovely products delivered in eco friendly packaging really promptly

Heather

Their Nibs

1 year ago

Hi Wendy, Thanks for noticing :) We love our paper mailers. There's a second sticky closure strip on there so you can reuse them before you recycle! I'm so glad you're pleased with your new PJ's Thanks for your lovely review, Heather

Evaluări de produse

Andrea Bultitude

1 year ago

Data achiziției: 03/11/2022

Ce a spus Andrea Bultitude despre Their Nibs:

Very good from ordering to receiving my things

Heather

Their Nibs

1 year ago

Hi Andrea, I'm so glad you like your new Jersey Pyjamas. Great choice for the colder weather! Many thanks for your kind feedback, Heather

Evaluări de produse

Client de încredere

1 year ago

Data achiziției: 02/11/2022

Great nightwear for all seasons in lovely colours & patterns. Good & realistic sizing. Good delivery times.

Heather

Their Nibs

1 year ago

Hi there, I'm so glad you're pleased with your pyjamas. Lovely cheerful choices to brighten up the winter months! Thanks so much for your lovely feedback! Heather

Evaluări de produse

Client de încredere

1 year ago

Data achiziției: 27/10/2022

Delighted with the fabric design, colours and fabric. Good value for money and I would certainly recommend them

Heather

Their Nibs

1 year ago

Hi There! Yay for pockets! So glad you like the celestial goddess. I bet they look fab! Many thanks for your kind review, Heather

Evaluări de produse

Client de încredere

1 year ago

Data achiziției: 02/11/2022

Excellent quality and fantastic service

Heather

Their Nibs

1 year ago

Hi There! I love my owl moons! So glad you are pleased with yours! I hope they keep you cosy! Many thanks, Heather

Evaluări de produse

Client de încredere

1 year ago

Data achiziției: 30/10/2022

Excellent service. The pyjamas are gorgeous and good quality. Super cosy and comfy

Heather

Their Nibs

1 year ago

Hi There! That's so nice to hear, thank you! I hope your new Pyjamas keep you snuggly over the winter :) Thanks, Heather

Evaluări de produse

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Despre Their Nibs

Designing nature and dream-inspired hand drawn prints, Fiona and Sia then put their designs on high quality, durable fabrics to make the comfiest sleepwear. Designed by women for women, their classic style pyjamas have a comfortable over sized fit and the much celebrated addition of pockets! They are delighted to share with you that 20% of the profits from their children's pyjama collection is donated to the adoption charity Coram.

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0131 560 2973

The Columbia Hotel, 95-99 Lancaster Gate, London, Greater London, W2 3NS, United Kingdom

Asistență pentru clienți

Womens Cotton Long Nightdress Beachcomber

Womens Cotton Traditional Pyjamas Hot Pink Tropical Tiger

Vezi toate mediile (33)

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Their Nibs Recenzii

Womens Cotton Traditional Pyjamas PenguinI did not like the fit and material of the PJs.Mai multe recenzii pentru acest produs (31)Vizualizați site-ul web al produsului

Womens Satin Traditional Pyjamas Navy Peacock FeatherGood quality excited to receive my pj's .Mai multe recenzii pentru acest produs (119)Vizualizați site-ul web al produsului

Womens Satin Wrap Pyjamas Navy PeacockMai multe recenzii pentru acest produs (15)Vizualizați site-ul web al produsului

Womens Cotton Traditional Pyjamas Blue Jungle CarouselMai multe recenzii pentru acest produs (22)Vizualizați site-ul web al produsului

Cosmetic Bag Set Pink Untamed CheetahMai multe recenzii pentru acest produs (2)Vizualizați site-ul web al produsului

Womens Jersey Loungewear Blue Snow HareFirst time ordering from them very good all roundMai multe recenzii pentru acest produs (11)Vizualizați site-ul web al produsului

Womens Satin Traditional Pyjamas DahliaGreat pattern & quality, good & realistic sizing.Mai multe recenzii pentru acest produs (11)Vizualizați site-ul web al produsului

Womens Cotton Traditional Pyjamas Eclectic BouquetLovely pattern & gorgeous colours. Good & realistic sizing.Mai multe recenzii pentru acest produs (14)Vizualizați site-ul web al produsului

Womens Satin Traditional Pyjamas Navy Celestial GoddessBeautiful pyjamas with good choice of designs and the bottoms have pockets.Mai multe recenzii pentru acest produs (20)Vizualizați site-ul web al produsului

Womens Cotton Traditional Pyjamas Green Owl MoonMai multe recenzii pentru acest produs (14)Vizualizați site-ul web al produsului

Womens Traditional Satin Pyjama Set, Warm Pink Peacock FeatherGreat quality and lovely designMai multe recenzii pentru acest produs (57)Vizualizați site-ul web al produsului

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