Thank you for taking the time to leave this feedback. We're pleased to hear you were happy with your initial Design Consultation and the working demo model of the insect screen you were shown at the quotation stage. We're sorry to read you found our appointing process frustrating - our engineers' diaries can be quite complex depending on time of year and location, and so we have a dedicated planning team who continually work on getting you a survey and installation date as soon as we can. We are always looking to improve our level of service and will of course feed your constructive comments back to the relevant teams for review.
However, we are glad to hear that you were happy with your installer and your Insect Screens - especially the ClearVu mesh which we agree is incredibly discreet! We trust your screens will bring you much joy in the years ahead.
Kind regards,
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