Thank you for taking the time to provide your feedback. I am sorry to hear you are dissatisfied with the colour of the insect screens.
When a special one off colour is requested we use the RAL colour chart system, however it is difficult to provide an exact colour match especially when the paint/spray is being applied to different types of materials, i.e. metal, plastic, wood etc.
I appreciate that we needed to return to install a screen as the original product was faulty, however I trust now the installation is complete you will be able to enjoy the benefits of the insect screens in the coming years.
Kind Regards
Tina Rawlings
Appeal Home Shading
0800 975 5757
info@appealshading.com