Whilst I was pleased with the overall installation I was disappointed with the delivery of the blinds. I live on the fourth floor of an apartment building, (known to Appeal following the initial surve
...
Читать все
Richard
Appeal Home Shading
2 years ago
Thank you for your feedback. We were concerned to read your comments and have carried a thorough investigation. Your experience has highlighted a breakdown in communication between our surveyor and logistics teams. This has now been resolved so that it won't happen in the future.
Many thanks for raising this issue and we apologise for any inconvenience caused.
Best regards,
The Appeal Home Shading Team
Отзывы о товаре
See previous answer. Why is the a minimum character requirement.
0
Поделиться
Надежный клиент
2 years ago
Дата покупки: 25/03/2022
Excellent customer service . We had a deadline to have the awning for a special family celebration and the team made every effort to get it installed in time. The installers were also quick, efficient
...
Читать все
Sarah
Appeal Home Shading
2 years ago
Thank you for taking the time to send us your feedback. We are pleased see you are happy and satisfied with our products and we trust you will be able to enjoy the benefits provided by the Haus awnings for many years to come.
The Appeal Home Shading Team
Отзывы о товаре
The awning more than fulfils all our expectations. It looks really special and we are very pleased with it.
0
Поделиться
MC
Mrs Charman
2 years ago
Дата покупки: 11/02/2022
Что Mrs Charman сказал(-а) о Appeal Home Shading:
very pleased with service from survey and completion of fitting remote blinds
Sarah
Appeal Home Shading
2 years ago
Thank you for your feedback. We really appreciate you taking the time to send this and we'll pass your kind comments on to the rest of the team.
Best wishes,
The Appeal Home Shading Team
Отзывы о товаре
very pleased with remote blinds .excellant service from survey to completion of work
0
Поделиться
Надежный клиент
2 years ago
Дата покупки: 04/04/2022
Very pleased with the fitting and the blinds.
Sarah
Appeal Home Shading
2 years ago
Thank you for your kind feedback. We will make sure your comments are passed on to our colleagues.
Best wishes,
The Appeal Home Shading Team
Отзывы о товаре
Very happy with the product, gives excellent shade for my conservatory.
0
Поделиться
MG
Mrs Grose
2 years ago
Дата покупки: 06/04/2022
Что Mrs Grose сказал(-а) о Appeal Home Shading:
Excellent friendly service & products.
Kim our salesperson was very knowledgeable & helpful, she had really good ideas about the best roof blind for our lantern roof window
Sarah
Appeal Home Shading
2 years ago
Thank you for taking the time to send us your feedback. We will be sure to pass your kind comments on to our colleagues involved with your order.
Best wishes,
The Appeal Home Shading Team
Отзывы о товаре
Really good product, our kitchen is much cooler when the sun shines. Great quality & easy to use.
0
Поделиться
MG
Mrs Greig
Witney
2 years ago
Дата покупки: 30/04/2022
Что Mrs Greig сказал(-а) о Appeal Home Shading:
Certainly a good company to deal with- Timekeeping was excellent and communication was good
Sarah
Appeal Home Shading
2 years ago
Thank you for your feedback. We really appreciate you taking the time to send this and we'll pass your kind comments on to the rest of the team.
Best wishes,
The Appeal Home Shading Team
Отзывы о товаре
Fit very neatly and operate quietly
0
Поделиться
Надежный клиент
2 years ago
Дата покупки: 04/03/2022
Deliver on time ! Communication was
Richard
Appeal Home Shading
2 years ago
Thank you for your feedback. I am pleased to hear that you are happy with your blinds.
I would like to apologise that we needed to postpone an appointment and for the inconvenience caused.
I trust you will be able to enjoy the benefits of your roof blinds for many years to come.
Kind Regards
Tina Rawlings
Customer Service Manager
Отзывы о товаре
Blinds great but service terrible
1
Поделиться
Надежный клиент
2 years ago
Дата покупки: 17/01/2022
Installed quickly and efficiently work exactly as was promised look good are not intrusive when in the’ up’ position.
Sarah
Appeal Home Shading
2 years ago
Thank you for your kind feedback. We will make sure your comments are passed on to our colleagues.
Best wishes,
The Appeal Home Shading Team
0
Поделиться
MH
Mr Harrisson
Woking
2 years ago
Дата покупки: 22/11/2021
Что Mr Harrisson сказал(-а) о Appeal Home Shading:
I have to drop a star due to the severe delays I had arising from problems in the German supplier sourcing my selected fabric. They were very slow to f=give advance warning of problems and whilst Appe
...
Читать все
Sarah
Appeal Home Shading
2 years ago
Thank you for your kind feedback. We will make sure your comments are passed on to our colleagues.
Best wishes,
The Appeal Home Shading Team
Thank you for your feedback. We were concerned to read your comments and this has been passed to our Customer Services Team who will contact you regarding the issues you have raised. Best regards, The Appeal Home Shading Team.
Richard
Appeal Home Shading
2 years ago
UPDATE 9/6/22
I am sorry to hear that you are unhappy with your installation of venetian blinds.
I can see that our Customer Service team attempted to contact you to discuss your issues, however were only able to leave a voicemail.
I have arranged for them to contact you again in order to arrange for an engineer to visit. you to address the issues reported.
Kind Regards
Tina Rawlings
Customer Service Manager
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.