Dear Mr Morgan, Thank you for taking the time to send us your feedback. We would like to sincerely apologise once again for the delays that impacted your order, these were due in part to an unforeseen supplier delay which was unavoidable. While we do endeavor to meet every expectation, any lead times given at point of sale are an estimate only, although we do appreciate has caused disappointment. However, we are delighted to hear that you are happy with the finished installation and we trust your Haus Awning will bring you much joy in the years to come!
We will be sure to pass your kind comments on to our colleagues involved with your order.
Best wishes,
The Appeal Home Shading Team