Merchant Logo

Отзывы о Flats Direct

Оценил(-а)
Исключительно

Insurance you can rely on from Flats Direct whether purpose-built or converted properties, owner-occupied blocks or rented flats

Обслуживание
4.8
/5

5

4

3

2

1

52

11

1

0

0

64

Оценок за прошлый год:

Просмотр всех 325 отзывов
JU
Julie
Harrow
1 year ago
Дата покупки: 06/02/2023
Что Julie сказал(-а) о Flats Direct:
They found me a very good deal on my building insurance. Everything was easy from start to finish, and sent the paper work I asked for very quickly
Merchant Logo
Nick
Flats Direct
1 year ago
Thank you Julie, for the fantastic 5 star feedback. I am pleased we have made this an efficient process for you.
LO
Lois
1 year ago
Дата покупки: 31/01/2023
Что Lois сказал(-а) о Flats Direct:
The customer service I got once I managed to get someone to speak to me was great BUT it took many emails and phone calls to get to speak to someone hence I have rated three stars.
Merchant Logo
Nick
Flats Direct
1 year ago
Thank you for the constructive feedback, Lois. Much appreciated. I have passed this back to the team for improvement, apologies for the time taken for you to speak to someone but also glad we have managed to get your enquiry sorted.
RO
Robert
1 year ago
Дата покупки: 30/01/2023
Что Robert сказал(-а) о Flats Direct:
Well explained. Followed up with email immediately.
Merchant Logo
Nick
Flats Direct
1 year ago
Thank you Robert, for the fantastic feedback. Glad we have made it easy for you !
RO
Rosemary
1 year ago
Дата покупки: 26/01/2023
Что Rosemary сказал(-а) о Flats Direct:
answered renewal questions quickly and in full and kept us informed during a lengthy claim process
Merchant Logo
Nick
Flats Direct
1 year ago
Really pleased to hear that we kept you up to date on the claim, Rosemary. That is what you pay your insurance premium for after all and glad to see that we have helped that process. Thank you for the great feedback !
CH
Charles
1 year ago
Дата покупки: 14/01/2023
Что Charles сказал(-а) о Flats Direct:
Dry good service
Merchant Logo
Nick
Flats Direct
1 year ago
Thank you for the great feedback, Charles. I'm glad we could help !
JE
Jeanette
1 year ago
Дата покупки: 24/01/2023
Что Jeanette сказал(-а) о Flats Direct:
Very easy and professional to deal with and at a good price. The renewal process is very smooth and I am contacted in plenty of time before the renewal is due.
Merchant Logo
Nick
Flats Direct
1 year ago
Fantastic feedback, Jeanette. Thank you. We have been trying to get renewal terms out to customers as early as possible, good to see that this has been met positively. I'm glad we made the renewal process easy for you!
PE
Peter
1 year ago
Дата покупки: 22/01/2023
Что Peter сказал(-а) о Flats Direct:
Very knowledgeable and helpful
Merchant Logo
Nick
Flats Direct
1 year ago
Thank you Peter, for the 5 star feedback, great to see. Glad we could help !
RO
Robert
1 year ago
Дата покупки: 20/01/2023
Что Robert сказал(-а) о Flats Direct:
Great service and price
Merchant Logo
Nick
Flats Direct
1 year ago
Thank you Robert, for the fantastic feedback. If you need any help during the year, please don't hesitate to get in touch.
Надежный клиент
1 year ago
Дата покупки: 21/01/2023
Very efficient service. Would happily recommend.
Merchant Logo
Nick
Flats Direct
1 year ago
Thank you for the great feedback, glad we have been able to help !
KA
Kay
1 year ago
Дата покупки: 14/01/2023
Что Kay сказал(-а) о Flats Direct:
Yes we would buy again i cannot add any thing further was a pleasure to deal with you
Merchant Logo
Nick
Flats Direct
1 year ago
Thank you Kay, for the fantastic 5 star feedback. Great to hear that you have had an excellent experience with us.
Информация о Flats Direct
Flats Direct insurance are here to do the heavy lifting in arranging a tailored, quality insurance solution for flats. Whether you are a landlord, property manager or if you have taken control of your block as a 'Right to Manage' company, Flats Direct exist to provide a wide range of comprehensive and competitive covers to help you gain extra reassurance and security for your block of flats.
Читать все
2nd Floor, 50 Fenchurch Street, London, City of London, EC3M 3JY, United Kingdom
Award

Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Часть инициативы Treefo
Мы сотрудничаем с компанией Ecologi, чтобы финансировать проекты по посадке деревьев в обмен на отзывы, собранные Flats Direct
Почему стоит доверять отзывам Feefo?

Информация о Flats Direct
Flats Direct insurance are here to do the heavy lifting in arranging a tailored, quality insurance solution for flats. Whether you are a landlord, property manager or if you have taken control of your block as a 'Right to Manage' company, Flats Direct exist to provide a wide range of comprehensive and competitive covers to help you gain extra reassurance and security for your block of flats.