Thank you for your honest feedback.
High-quality leather shoes adjust to the shape of your feet. Over time leather will change its shape to create a shoe moulded around your foot.However, to get there, there’s that period where they just don’t feel right - the breaking in period.
Unfortunately, this breaking in period differs from customer to customer, so there is no time limit on this.
New leather is generally a little tougher than worn-in leather. In shoes, you’ll notice this around the ankles, at the bend above your toes, the leather soles… These spots might cause a little pain.
However, little by little, the shoe becomes more flexible.
The process of breaking in shoes and boots is also about taking a pair of shoes that have been made for the public - and making them unique to your feet. The leather will start to flex in the places that you need it to. We shall definitely take your recommendation of different widths and pass this to the relevant team.