Gopak rang on the Friday to say that the 2 trolleys would be with me on the Tuesday and as they were for a church they had to be delivered to my house between 8.30 a.m. and 6.00 p.m. No phone call re
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Gopak
Gopak
9 years ago
Thank you for taking my call earlier. I can only reiterate what I said in our conversation and that is we despatched the two trolleys together in good faith and have no idea why our carrier split the deliveries. This is really unacceptable especially as you and your family were so inconvenienced having to wait in for not one, but two separate deliveries and you now have to rearrange the building of the trolleys. We are very grateful to you for letting us know about this poor service as this type of feedback is invaluable. I hope that once the trolleys are built, that they provide your organisation with valuable storage for your Gopak folding tables and they give you many years service.
Diane Ponting
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Надежный клиент
9 years ago
Дата покупки: 06/07/2015
The time scale from order to delivery was excellent
Отзывы о товаре
The tables are suitable for our needs
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Надежный клиент
9 years ago
Дата покупки: 06/07/2015
Communication with the company was very good
Gopak
Gopak
9 years ago
Thanks for taking the time to post this review.
Diane Ponting
Отзывы о товаре
At my Church (St Leonard's Streatham) we use these tables regularly
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Надежный клиент
9 years ago
Дата покупки: 06/07/2015
GReat tables thrilled with them and great service
Gopak
Gopak
9 years ago
We are pleased to hear you are happy with your purchase.
Diane Ponting
Отзывы о товаре
great tablles thrilled with them great service
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Надежный клиент
9 years ago
Дата покупки: 02/07/2015
Would be better to have a half day slot for delivery, nuisance to have to stay in all day.
Gopak
Gopak
9 years ago
Morning deliveries can be specified at a small premium of £10 per consignment. Otherwise delivery is free of charge.
Diane Ponting
Отзывы о товаре
0
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Надежный клиент
9 years ago
Дата покупки: 04/07/2015
Service is very good
Gopak
Gopak
9 years ago
Thank you for bringing this to our attention and for taking Stacey's earlier call. As discussed we will replace all the tables that have been damaged without delay. It is always so disappointing when goods arrived damaged as we take such care of them prior to despatch. Hopefully we can get the replacements to you without any further issues.
Diane Ponting
Отзывы о товаре
More than half of the tables were damaged
Perfect for the job only thing could go better is provide a correct size spanner
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Надежный клиент
9 years ago
Дата покупки: 01/07/2015
Slight problem with delivery.
Отзывы о товаре
0
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Надежный клиент
9 years ago
Дата покупки: 01/07/2015
The tables came quicker than expected which was good
Gopak
Gopak
9 years ago
We are pleased to have been of service and hope that the tables are all in perfect condition once unpacked.
Diane Ponting
0
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Надежный клиент
9 years ago
Дата покупки: 01/07/2015
We chose this firm as we have dealt with them before and like their products.
Gopak
Gopak
9 years ago
Thanks for your loyalty which is very much appreciated.
Diane Ponting
Отзывы о товаре
We already have these tables and needed more.
We found this size was suitable to vary our needs as we already have bigger sizes.
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Надежный клиент
9 years ago
Дата покупки: 29/06/2015
Excellent comms. Very easy to deal with
Gopak
Gopak
9 years ago
Great news and thank you for your feedback.
Diane Ponting
Gopak is the U.K's leading market leader in the design, manufacture and supply of furniture, including lightweight folding tables, performance staging, chairs and general purpose furniture.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Gopak is the U.K's leading market leader in the design, manufacture and supply of furniture, including lightweight folding tables, performance staging, chairs and general purpose furniture.