Hello Abdel, thank you very much for your review on ParcelHero and your feedback regarding our time slots.
The 9-6pm time slot is for our general service, if you want a more specific window for delivery then please select one of our timed services which are pre 9am, pre 10.30am and pre 12pm.
For more information on our timings please view our website;
https://www.parcelhero.com/en-gb/courier-services
Kind regards, Alex