A specific itinerary was recommended by them and it worked perfectly. The hotels chosen by them were first class. Their attention to detail ensured the there were no problems with the various strands
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Dôveryhodný zákazník
2 years ago
Dátum zakúpenia: 03/11/2021
Excellent efficient service. They revised the original itinerary for us and we are looking forward to the holiday.
0
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MP
Mrs Pugh
Surrey
2 years ago
Dátum zakúpenia: 15/06/2021
Nahrané médiá
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Čo povedal/-a Mrs Pugh o spoločnosti Planet Rail:
Planet Rail is an exceptional outstanding company with the best customer service from all of the staff nothing was ever too much trouble.
First class organisers for my husbands 50th Birthday surprise
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Recenzie produktov
Exceptional organised trip from start to finish extremely lovely hotels chosen they were just perfect in every way. The Orient Express is outstanding the staff are amazing in every way an outstanding
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Dôveryhodný zákazník
2 years ago
Dátum zakúpenia: 11/04/2022
Have booked many holidays over the years and their service has always been excellent. Already looking at booking our next holiday with Planet Rail.
0
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MM
Ms Marrs
2 years ago
Dátum zakúpenia: 23/02/2022
Čo povedal/-a Ms Marrs o spoločnosti Planet Rail:
From the moment I picked up the phone to enquire about travelling on the Orient-Express to Venice in June I was impressed by the customer service, it was second to none.
I would particularly like to
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Dôveryhodný zákazník
2 years ago
Dátum zakúpenia: 14/01/2020
Occasionally response time was slower than I expected but overall top class attention. All their arrangements went like clockwork and it was all as it "said on the tin"! Choice of hotels was excellen
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The journey on Eurostar was ok but not a patch on the Pullman from Victoria. The bus journey from Lille to Calais was tedious.
On the OE itself all was perfect.
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Dôveryhodný zákazník
2 years ago
Dátum zakúpenia: 14/06/2020
We’ve now used Planet Rail on 3 occasions. A small team who are very knowledgeable and go the extra mile to ensure all your travel plans are as easy and stress free as possible. Their travel packs in
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It was totally stress free
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MY
Mrs Young
STOCKTON-ON-TEES
2 years ago
Dátum zakúpenia: 23/06/2021
Čo povedal/-a Mrs Young o spoločnosti Planet Rail:
Professional, personal and 1st class service. Excelkent customer service. Very smooth transition tbroughout our journey across 3 countries. Everything ran like clockwork. We knew we were in safe hand
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Amazing. A wonderful experience. Our second time so we knew wbat to expect and were not disappointed. Food and service 2nd to no e
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MS
Mr & Mrs Sanderson
2 years ago
Dátum zakúpenia: 25/02/2021
Čo povedal/-a Mr & Mrs Sanderson o spoločnosti Planet Rail:
Planet Earth are brilliant, cannot fault them at all. Their communication and responses are always timely and helpful. They are friendly and their correspondence is clear with everything arriving on t
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Recenzie produktov
We have given 4 stars because on the whole it was a brilliant trip. However, there were delays. Firstly Eurostar train was delayed. We were able to use Premier lounge but it was so busy you couldn’t g
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MC
Mr Cubitt
2 years ago
Dátum zakúpenia: 09/06/2021
Čo povedal/-a Mr Cubitt o spoločnosti Planet Rail:
Planet Rail specialises in tailor-made First Class rail holidays to Europe and beyond. Perfect holidays are as much about the enchanting journey as the enticing destination that awaits you.
We are an independent, family-run business with a responsible approach to travel and a belief in providing the more personal and professional service you deserve. In other words we are committed to doing our very best to tailor-make your train holiday.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Planet Rail specialises in tailor-made First Class rail holidays to Europe and beyond. Perfect holidays are as much about the enchanting journey as the enticing destination that awaits you.
We are an independent, family-run business with a responsible approach to travel and a belief in providing the more personal and professional service you deserve. In other words we are committed to doing our very best to tailor-make your train holiday.