Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Backyard Travel Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/backyard-travel | Feefo

Zobrazujú sa všetky recenzie v počte 509

*****

Malaysia

8 years ago

Dátum zakúpenia: 10/02/2016

Čo povedal/-a ***** o spoločnosti Backyard Travel:

Very good itinerary and well prepared tour guides

Maeve Nolan

Backyard Travel

8 years ago

We’re pleased to read the itinerary and tour guides were satisfactory ***** thanks for the positive feedback.

Recenzie produktov

Very good tour guides, gentle flexible and well prepared. Good itinerary well planned and respected. Hotels could be better .

Maeve Nolan

Backyard Travel

8 years ago

Glad you enjoyed the services of our tour guides, though apologies not all selected hotels were to your liking. All hotels we contract with in Myanmar are chosen based on specific criteria, including feedback we receive from our clients. I think it's important to point out that hotel standards in Myanmar can at times be lower then neighboring countries, such as Thailand, plus there are limited options for hotels in the country, especially in more remote areas. We do however appreciate your feedback we’re reviewing the hotels we selected for your trip and will decide if we will continue to contract with these properties or not. Thanks again for your feedback ***** much appreciated.

Dôveryhodný zákazník

8 years ago

Dátum zakúpenia: 12/02/2016

I would recommend the company and would use them again.

Maeve Nolan

Backyard Travel

8 years ago

Sophea and the rest of our team in Cambodia appreciate your positive review of our services thanks for the feedback!

Recenzie produktov

Karn

Singapore

8 years ago

Dátum zakúpenia: 14/02/2016

Čo povedal/-a Karn o spoločnosti Backyard Travel:

I am a bit embarrassed as I have not been very fast at responding to Backyard Travel, while every minute on the trip... I said to myself- I need to let them know they are the best. Every guide we had

...

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Maeve Nolan

Backyard Travel

8 years ago

“Trip of a lifetime’ sums up what we aim to deliver as a travel company! We are so pleased you had such a fantastic holiday in Myanmar with us and the guides were exceptional throughout. Our esteemed Travel Specialist Zar ‘Angel’ was thrilled to receive your feedback, so thanks again for your positive words 

Recenzie produktov

Dôveryhodný zákazník

8 years ago

Dátum zakúpenia: 22/01/2016

Good itineraries, good guides. Excellent insights into the fascinating cultures of Sulawesi and Yogyakarta.

Maeve Nolan

Backyard Travel

8 years ago

So pleased to read your positive comments on your trip to Sulawesi and Yogyakarta with us. Your itinerary was a complex one, which was allot of fun to plan!

Recenzie produktov

Suzana

Singapore

8 years ago

Dátum zakúpenia: 07/02/2016

Čo povedal/-a Suzana o spoločnosti Backyard Travel:

This is my second trip with Backyard travel. I had 2 guides over 4 days period (cause it was Chinese New Year) and i would have very much prefer the same guide throughout. The first guide wasn't very

...

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Maeve Nolan

Backyard Travel

8 years ago

Really sorry to hear about the issues experienced on your trip to Vietnam with us and this trip was not seamless. I'll need to check with our Vietnam team and get back to you asap.

Maeve Nolan

Backyard Travel

8 years ago

Hello again Suzanna. Once again we apologize for the issues you experienced on your recent holiday with us in Vietnam, however we are pleased overall you had an enjoyable trip. As you traveled during the Lunar New Year (Tet) period, Vietnam pretty much ‘shut downs’ and as you’ve remarked, many shops were closed. This was also the reason you had two guides accompany your family, due to the fact it was over New Year, and we are usually unable to book the same guide over that period. As for your other points we apologize for the inconveniences caused and hope to make it up to you, the next time you travel with us.

Recenzie produktov

Lorena

Mexico

8 years ago

Dátum zakúpenia: 27/01/2016

Čo povedal/-a Lorena o spoločnosti Backyard Travel:

Amazing organization, as usual, and a little extra care for honeymooners. We really enjoyed our stay in Asia and Backyard Travel always gives that plus that makes you feel special. Thank you for every

...

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Maeve Nolan

Backyard Travel

8 years ago

We are thrilled you traveled with us again Lorena and this time for your honeymoon :).

Recenzie produktov

Jeff

8 years ago

Dátum zakúpenia: 23/01/2016

Čo povedal/-a Jeff o spoločnosti Backyard Travel:

No glitches and friendly enthusiastic guides/drivers

Maeve Nolan

Backyard Travel

8 years ago

Pleased to read your review Jeff glad you had a great holiday in 'The Golden Land' Myanmar!

Recenzie produktov

Beatriz

8 years ago

Dátum zakúpenia: 11/01/2016

Čo povedal/-a Beatriz o spoločnosti Backyard Travel:

La guía y el asesor del programa estuvieron excelentes, muy claros, ayudaron para que todo nos fuera fácil.

Maeve Nolan

Backyard Travel

8 years ago

Gracias for your feedback we are pleased to read both our Travel Planning service was "excellent and, very clear" :)

Recenzie produktov

Dôveryhodný zákazník

8 years ago

Dátum zakúpenia: 07/01/2016

Great service and super friendly

Maeve Nolan

Backyard Travel

8 years ago

We appreciate your positive feedback on our services in Myanmar thank you for the review.

Anthony Warren

8 years ago

Dátum zakúpenia: 21/01/2016

Čo povedal/-a Anthony Warren o spoločnosti Backyard Travel:

Backyard Travel exceed our expectations for this personalised 12 night trip. Their agents helped us plan the details around our interests and executed without any slips. We will arrange another vaca

...

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Maeve Nolan

Backyard Travel

8 years ago

Thank you for your review of your holiday with us to Myanmar and Bali we are pleased to read we exceeded your expectations, and so much you will travel with us again later this year :). As for the maps, we are looking at providing these to our travelers this year.

Recenzie produktov

Nedostali ste pozvánku zanechať recenziu?

O spoločnosti Backyard Travel

A tour in Asia with Backyard Travel means putting our years of regional experience, exclusive local connections, and discerning in-country staff at your service in designing an adventure tailored to your exact specifications. On both single and multi-country voyages, we string together everything from nights at premium resorts and guided tours of historical sites to intimate homestays with local families and daring expeditions through the wilderness. Whatever your pleasure, our expertise ensures that you’ll find the right fit, see what few tourists see, and leave with a wealth of cherished memories and reasons to return. So come on, let us show you around our Backyard.

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+66 (2) 633 9074

Level 18 Park Ventures Ecoplex, 57 Wireless Road, Bangkok, Bangkok, 10330, Thailand

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Backyard Travel

Holiday in MyanmarVery good tour guides, gentle flexible and well prepared. Good itinerary well planned and respected. Hotels could be better .Prezrieť internetové stránky o produkte

Holiday in CambodiaThe guide was very clear in explaining the history of the heritage sites and gave us a good knowledge of the places we visited.Prezrieť internetové stránky o produkte

Holiday in MyanmarTrip of a lifetime. Thank you Backyard travel!Prezrieť internetové stránky o produkte

Trip through IndonesiaOne of the highlights of Yogyakarta was the village tour. it was the part of the trip i was least interested in, but i really enjoyed the experience a...Prezrieť internetové stránky o produkte

Holiday in VietnamOverall the trip was really enjoyable except that shops were closed due to the Chinese new year period. The bus was clean and driver drove with great ...Prezrieť internetové stránky o produkte

Holiday in Asia: Thailand, VietnamPrezrieť internetové stránky o produkte

Holiday in Myanmargreat destination, especially as of now!Prezrieť internetové stránky o produkte

Holiday in JapanTratar de ir en Marzo para ver los cerezos en florPrezrieť internetové stránky o produkte

Holiday in AsiaThe quality of the guides was most important for us. We had a guide for each of the 5 regions visited and of these 4 were excellent and one very good...Prezrieť internetové stránky o produkte

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?