Recenzie na Backyard Travel

Thank you Alessandro for your review of our services in Yogjakarta and Bali. Your positive feedback has been shared with our Indonesia Travel Specialist Olivia, as well as your guides and drivers which they greatly appreciate :) Maeve Nolan - General Manager Backyard Travel

Hi Alfonso we appreciate your comments on our services in Indonesia we hope to welcome you back one day to Asia. Maeve Nolan - General Manager Backyard Travel

Thank you Alberto for your review of our services and your time with us in Myanmar. Maeve Nolan - General Manager Backyard Travel

Hi Alrjandre we appreciate your feedback on your trip with us in Laos. We’ve passed on your comments on the guide to our operations teams, in order to improve the services of our guide in Vientiane. I’m pleased to read however that overall, you had a great time, and you enjoyed the cooking class. And we agree, Laos is a captivating ( and laid back) country, and one of our favorite destinations in Asia for pure relaxation. Maeve Nolan - General Manager Backyard Travel

We appreciate that you took the time to submit this feedback to us Gaynor, and we were able to tailor your itinerary to make it just right. We hope to welcome you back to Asia again in the future. Maeve Nolan - General Manager Backyard Travel

Thank you Eric for your feedback detailing your positive experience with us in Thailand we are delighted the whole family had a great trip. Maeve Nolan - General Manager Backyard Travel

We appreciate your positive comments Madhuri on your holiday in China with us, as well as our Travel Specialist K Lian. We’ve passed on your praise to the guides, who helped make your trip so enjoyable. Thanks again for your comments, and we hope to welcome you back to Asia! Maeve Nolan - General Manager Backyard Travel

Thank you Carole for taking the time to give us this extensive feedback. I’m pleased you had a great trip overall, fell in love with Japan, and we hope you are able to return one day. As for the guides, we’ve passed on your thanks to them and acknowledged their great work. For the hotels, we’re doing an inspection to Kanazawa in the near future to look for alternative hotels in this area due to your comments. This area is remote, and there is not allot of choice overall for accommodation, however there is no excuse for bad service, especially in Japan As for Kyoto and Hiroshima, the hotel sizes here are generally smaller than other destinations in Japan, and even smaller than hotel rooms in Tokyo. Once again thank you for your feedback. Maeve Nolan - General Manager Backyard Travel

We appreciate the time you have taken to provide us with some positive and constructive feedback regarding your trip to Indonesia. We are pleased you were satisfied with our services, especially when the ash cloud was causing major disruption at the time! And thank you for providing extensive feedback on your guides, and especially Gerson and your driver Ali, who we’ve passed on your praise to. As for your driver in Flores, we are disappointed to read he behaved in such a way as this is not acceptable. Flores is a remote area, and we try to use the best guides and drivers available, and we apologize that for this part of your trip, services were not up to our usual standards. Thank you for all of your other comments Scott and we look forward to welcoming you back to Asia. Bruno Mammone - Sales Manager Backyard Travel

Borborbor, Prambanan and Yogjakarta are some of our favorite destinations in Java we love this part of Indonesia.Thank you for your feedback on your trip with us, we are pleased that the initial misunderstanding was quickly resolved. Bruno Mammone - Sales Manager Backyard Travel