This agency requires same documents to be uploaded multiple times and same information to be filled in with different forms multiple times, which seems excessive. This is the biggest amount of forms I
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Customer Feedback Team
Cluttons
1 year ago
Hello, thank you for your feedback and we’re sorry to hear of the issues you faced. We take all complaints seriously and would welcome the opportunity to speak to you about your experience. Please feel free to reach out to customerfeedback@cluttons.com with further comments, concerns or suggestions you wish to share and we’ll get in touch. We hope to speak with you soon.
This review is only about engaging Cluttons to let my property. This is not about their on going service.
Well. Good prompt responses. Actively seeking to sort problems. Nice attitude from staff.
N
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Customer Feedback Team
Cluttons
1 year ago
Thank you Philip for taking the time to leave this kind and informative review. It's great to hear that the team in Wapping were prompt and friendly. Please be assured that your feedback regarding the virtual signing of documents has been noted. Thank you again.
Miss Olivia Mackay of Cluttons is professional, efficient and considerate. She always replies promptly and provides solutions to the Clients. She is helpful and has strong communication skill with Cli
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Customer Feedback Team
Cluttons
1 year ago
Thank you William for taking your time to leave this wonderful review. It's great to hear that Olivia in our Wapping Lettings team was professional, efficient and considerate. I will make sure that your kind words are passed on and we look forward to working with you again in the future. Thank again.
Very good service - we called them, got to see the apparent an hour later and got the process started. All through they been very responsive and helpfull.
Customer Feedback Team
Cluttons
2 years ago
Thank you very much Lars for taking your time to leave this lovely review! It's great to hear that your experience from us has been responsive and helpful. I will make sure your kind words are passed onto the team in Chelsea. We wish you all the best in your new home.
Thank you Annabel for leaving this kind review. It's great to hear you experienced a responsive and helpful service. I will make sure your kind words are passed onto the team in Islington. We wish you all the best in your new home.
ALEXANDRE CHAPALAIN
I approached Cluttons earlier in the year to help me with purchasing a flat. I was immediately impressed by how helpful everyone was and by the number of suitable properties I was
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Customer Feedback Team
Cluttons
2 years ago
Hi Tom, thank you very much for taking your time to leave this fantastic review! It's great to hear that your buying experience has been successful due to the patience, professionalism and pro-activeness of Alex Chapalain . I will make sure your lovely words are passed onto Alex the team at Tower Bridge. Once again, thank you.
Experience with the lettings negotiator was good - he was friendly and kept us informed at all times. He also checked in on us a couple of times once we had moved in. However as we were unable to atte
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Customer Feedback Team
Cluttons
2 years ago
Hello, thank you for your feedback and we’re sorry to hear of the issues you faced. We take all complaints seriously and would welcome the opportunity to speak to you about your experience. Please feel free to reach out to customerfeedback@cluttons.com with further comments, concerns or suggestions you wish to share and we’ll get in touch. We hope to speak with you soon.
Minimal communication, the agent knew nothing about the property, the person who gave us our keys left without answering any questions, essentially no one from the agency knew anything about the build
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Customer Feedback Team
Cluttons
2 years ago
Hello, thank you for your feedback and we’re sorry to hear of the issues you faced. We take all complaints seriously and would welcome the opportunity to speak to you about your experience. Please feel free to reach out to customerfeedback@cluttons.com with further comments, concerns or suggestions you wish to share and we’ll get in touch. We hope to speak with you soon.
They don’t return phone calls or respond to emails
Customer Feedback Team
Cluttons
2 years ago
Hello, thank you for your feedback and we’re sorry to hear of the issues you faced. We take all complaints seriously and would welcome the opportunity to speak to you about your experience. Please feel free to reach out to customerfeedback@cluttons.com with further comments, concerns or suggestions you wish to share and we’ll get in touch. We hope to speak with you soon.
Dôveryhodný zákazník
2 years ago
Been brilliant these past few days, all problems resolved quickly
Our letting negotiator, Amy-Rose, has done a wonderful job, securing for us a beautiful flat in Wapping remotely. As usual, you can find downsides in every deal, but we think we've got lucky renting t
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Customer Feedback Team
Cluttons
2 years ago
Thank you Roman for leaving this wonderful review for Amy-Rose and Dominique. It's fantastic to hear that we were able to find you a beautiful new home in Wapping. I will make sure your kind words are passed on to the team in Wapping. We wish you all the best.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.