Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Eco Sustainable Solutions Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/eco-sustainable-solutions-ltd | Feefo

Zobrazujú sa všetky recenzie v počte 206

Dôveryhodný zákazník

1 year ago

Dátum zakúpenia: 05/04/2023

I have no issues with the product itself but felt let done by the delivery. I was expecting the bulk bag to be delivered with a HIAB (crane) off load like you see when builders merchants make deliveri

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Bryony

Eco Sustainable Solutions

1 year ago

Thank you for taking the time to leave us some feedback. I'm sorry to hear that the delivery wasn't what you expected. For us to be able to ship nationwide, we use a pallet line delivery service which has certain criteria that a delivery location needs to meet. This is highlighted in the checkout stage where its required to check a tick box confirming that the criteria is met, and also in our 'delivery and returns info' page. Your feedback is useful for us to know how we can improve, thank you.

Recenzie produktov

Dôveryhodný zákazník

1 year ago

Dátum zakúpenia: 05/04/2023

The delivery woman was friendly and professional. She took time and care to leave the dumpy bag exactly where I asked her to. The compost seems to be great quality. Service was good with the delivery

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Bryony

Eco Sustainable Solutions

1 year ago

Thank you for the positive feedback, I'm glad to hear the delivery went well!

Recenzie produktov

Dôveryhodný zákazník

1 year ago

Dátum zakúpenia: 11/04/2023

Efficient delivery service.

Bryony

Eco Sustainable Solutions

1 year ago

Thank you for the positive feedback, I'm glad the delivery went smoothly.

Recenzie produktov

Jesus Romanillos

York

1 year ago

Dátum zakúpenia: 30/03/2023

Nahrané médiá

Zobraziť všetky médiá (2)

Čo povedal/-a Jesus Romanillos o spoločnosti Eco Sustainable Solutions:

For a named day delivery service the product did not arrive on time. I got a call to tell me it would nlt be delivered on expected date and that it’d arrive next day. It didn’t. No one ever called aga

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Bryony

Eco Sustainable Solutions

1 year ago

Thank you for taking the time to leave us feedback. I'm sorry to hear that your delivery didn't arrive when it was meant to. I have spoken with our logistics team who are investigating what happened. Although our contact details are visible on our website when using a desktop, we are looking into creating a contact us page for both mobile and desktop to make contacting us easier. Once again, apologies for any inconvenience caused and if you would like to discuss this further, please contact our sales team on office@thisiseco.co.uk.

Jesus Romanillos

1 year ago

Dear Bryony, thanks for taling the time to read my feed-back. It would have been even better if I had had an answer to tell me what went wrong with my delivery, raher than to tell me you are looking into it, whuch sounds non commital, and to offer me my delivery charge back, as your company delivered a week late. Also, no apology with regards your delivery company blocking my garage door when they actuallyhad plenty of space to leave the delivery without doing so. Thanks, bjt I find the response falls short on this occasion.

Bryony

Eco Sustainable Solutions

1 year ago

Hi Jesus, to be able to ship our products nationwide, we use a pallet line delivery service. We have to investigate with the pallet service to understand what happened with the delivery of your product and why it was delayed. Our sales team have contacted you via email to discuss this further. Many thanks, Bryony

Recenzie produktov

Dôveryhodný zákazník

1 year ago

Dátum zakúpenia: 08/04/2023

easy to order, product arrived on time, and was placed just where t was needed.

Bryony

Eco Sustainable Solutions

1 year ago

Thank you for the positive feedback!

Dôveryhodný zákazník

1 year ago

Dátum zakúpenia: 05/04/2023

Good quality and really full bulk bag.

Bryony

Eco Sustainable Solutions

1 year ago

Thank you for the positive feedback, I'm glad to hear you are happy with your product!

Recenzie produktov

Dôveryhodný zákazník

1 year ago

Dátum zakúpenia: 24/03/2023

The delivery man was extremely helpful and delivered the compost even though the conditions weren’t ideal

Bryony

Eco Sustainable Solutions

1 year ago

I'm glad to hear you received your product and thank you for taking the time to give us some feedback.

Dianne Thompson

Bournemouth

1 year ago

Dátum zakúpenia: 03/04/2023

Čo povedal/-a Dianne Thompson o spoločnosti Eco Sustainable Solutions:

Absolutely excellent service. The lady who manoeuvred my huge bag of compost into exactly the right corner of my drive, negotiating a magnolia tree and telephone line was phenomenal. She was chatty an

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Bryony

Eco Sustainable Solutions

1 year ago

Thank you for lovely feedback Dianne. I have passed your comments on to the team!

Recenzie produktov

Jeff Painter

1 year ago

Dátum zakúpenia: 01/04/2023

Čo povedal/-a Jeff Painter o spoločnosti Eco Sustainable Solutions:

Sell a better product. I bought soil and did not expect to get stones mixed in with it

Bryony

Eco Sustainable Solutions

1 year ago

Thank you for leaving us some feedback Jeff. I'm sorry to hear that you weren't happy with the product you received. Due to the nature of the product being manufactured from recycled soils, we can't guarantee that there won't be any stone content within. While they do help with aeration and drainage, I understand your frustrations. We are looking into being more transparent on our website listings.

Recenzie produktov

Dôveryhodný zákazník

1 year ago

Dátum zakúpenia: 30/03/2023

Delivered as arranged. Good quality product. Would buy from Eco again

Bryony

Eco Sustainable Solutions

1 year ago

Thank you for the feedback, I'm pleased to hear you would use us again!

Recenzie produktov

Nedostali ste pozvánku zanechať recenziu?

O spoločnosti Eco Sustainable Solutions

Eco Sustainable Solutions transforms various wastes from the wider community and makes them into usable, high quality products. Eco supplies British standard soils, composts & turf. Various mulches, barks and playground surfaces are also available. The materials can be delivered straight to the trade, or home delivery can be organised with minimum fuss. Over the past few years alone, Eco has grown significantly. With landscape recycling and quality products remaining at the heart of the business, Eco has now taken huge strides into the Renewable Energy sector.

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01202 593601

Eco Park, Chapel Ln, Christchurch, Dorset, BH23 6BG, United Kingdom

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Eco Sustainable Solutions

Eco Organic Compost: Lawn DressingBit lumpy but looks good qualityĎalšie recenzie tohto produktu (17)Prezrieť internetové stránky o produkte

Eco Organic Soil ImproverThe compost seems to be really good quality and I'm very happy with it. It's such a shame that there are small fragments of plastic throughout - I i...Ďalšie recenzie tohto produktu (20)Prezrieť internetové stránky o produkte

Eco Amenity Bark MulchGood product, efficient deliveryĎalšie recenzie tohto produktu (7)Prezrieť internetové stránky o produkte

Eco Woodland Garden MulchProduct is as expected. Nothing bad about it, nothing amazing about it. Just what you could expect from mulch.Ďalšie recenzie tohto produktu (27)Prezrieť internetové stránky o produkte

Eco Paths: Woodland MulchGreat quality product, very happyĎalšie recenzie tohto produktu (6)Prezrieť internetové stránky o produkte

Eco Organic Compost: Beds & BordersExcellent quality compost. Better than anything I have ever bought in a plastic sack and much better for the environment.Ďalšie recenzie tohto produktu (9)Prezrieť internetové stránky o produkte

Eco Organic Topsoil: Beds & BordersExpensive product of a quality that was not good enoughĎalšie recenzie tohto produktu (12)Prezrieť internetové stránky o produkte

Eco Woodland Garden MulchQuality as expected. Smells lovely!Ďalšie recenzie tohto produktu (27)Prezrieť internetové stránky o produkte

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?