Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

OvuSense Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/fertility-focus-ltd | Feefo

Dôveryhodný zákazník

1 year ago

Dátum zakúpenia: 22/02/2023

Super helpful and very fast!

Macrine

OvuSense

1 year ago

Thank you so much for leaving such kind feedback! I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help. Best wishes, Macrine, Customer Support Advisor

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LT

Laura Tissington

1 year ago

Dátum zakúpenia: 15/02/2023

Čo povedal/-a Laura Tissington o spoločnosti OvuSense:

Excellent customer service I have emailed twice now with queries & received a prompt response both times.

Kate

OvuSense

1 year ago

Hi Laura, Thanks for leaving such kind comments! It's great to hear that we were able to help and resolve your queries in a timely manner. If you require any further assistance, please reach out again and a member of our friendly Customer Support Team will be happy to help. We look forward to chatting with you again soon. Best wishes, Kate S Customer Support Advisor

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Dôveryhodný zákazník

1 year ago

Dátum zakúpenia: 13/02/2023

Honestly never had a company care more about their customers. Each individual customer matters to them and it is everything. Thank you to Kate for helping with my subscription.

Kate

OvuSense

1 year ago

Thank you so much for taking the time out of your day to leave such a wonderful review! Our customers are at the centre of everything we do, so we really try our best to make each sure each individual is heard and valued. To hear that you've had such a positive experience, has really made my day! I am so glad that I was able to help with your subscription today. If you require any further assistance, please reach out to us again and a member of the friendly Customer Support Team will be happy to help. Best wishes, Kate S Customer Support Advisor

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Dôveryhodný zákazník

1 year ago

Dátum zakúpenia: 12/02/2023

Amazing customer service! Brilliant support from Linsay when I couldn't get the sensor to work.

Linsay

OvuSense

1 year ago

Thank you so much for leaving such kind feedback! I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help. Best wishes, Linsay Customer Support Advisor

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Dôveryhodný zákazník

1 year ago

Dátum zakúpenia: 11/02/2023

Very helpful when I have any questions. Quick response which is something that is so important

Linsay

OvuSense

1 year ago

Thank you so much for leaving such kind feedback! I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help. Best wishes, Linsay Customer Support Advisor

0

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Dôveryhodný zákazník

1 year ago

Dátum zakúpenia: 08/02/2023

prompt to reply and informative

Macrine

OvuSense

1 year ago

Thank you so much for leaving such kind feedback! I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help.

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Dôveryhodný zákazník

1 year ago

Dátum zakúpenia: 08/02/2023

Customer service was excellent. The same person dealt with my issue throughout and was kind and efficient. She kept me updated every step of the way and was proactive and friendly.

Kate

OvuSense

1 year ago

Thank you for taking the time to leave such an amazing review! It's great to hear that you had such a positive experience with our friendly Customer Support Team. We know how important it is for our customers to receive consistent and informative updates, when working to resolve an issue. If you require any further assistance, please be sure to reach out again. Best wishes, Kate S Customer Support Advisor

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LM

Lauren Marsh

1 year ago

Dátum zakúpenia: 07/02/2023

Čo povedal/-a Lauren Marsh o spoločnosti OvuSense:

Always quick to respond and happy to help

Linsay

OvuSense

1 year ago

Thank you so much for leaving such kind feedback! I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help. Best wishes, Linsay Customer Support Advisor

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EG

Emma Giles

1 year ago

Dátum zakúpenia: 07/02/2023

Čo povedal/-a Emma Giles o spoločnosti OvuSense:

Had an issue where my subscription wasn’t showing and they go or sorted in super quick time

Linsay

OvuSense

1 year ago

Thank you so much for leaving such kind feedback! I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help. Best wishes, Linsay Customer Support Advisor

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CC

Charlotte Campbell

1 year ago

Dátum zakúpenia: 03/02/2023

Čo povedal/-a Charlotte Campbell o spoločnosti OvuSense:

Fantastic customer service, I can honestly say no where has ever answered my queries so quickly. They resolved my data issue within a matter of hours. Linsay was so helpful in emails to me explaining

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Linsay

OvuSense

1 year ago

Thank you so much for leaving such kind feedback! I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help. Best wishes, Linsay Customer Support Advisor

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Recenzie na OvuSense

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?