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Recenzie na OvuSense

Hodnotenie
Výnimočné

OvuSense fertility and ovulation monitoring

Služby,
4.9
/5

5

4

3

2

1

54

2

0

0

1

57

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 837
TA
Trudy Angliss
1 year ago
Dátum zakúpenia: 29/06/2023
Čo povedal/-a Trudy Angliss o spoločnosti OvuSense:
Kate was great, fast response and always puts the customer first! I highly recommend Ovusense as it’s accurate and helps confirm ovulation.
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Kate
OvuSense
1 year ago
Hi Trudy, Thanks for leaving such amazing feedback! We always appreciate customers taking the time to share their experiences. I am so glad that I was able to reply to your query in a timely manner today. We try our best to provide a high standard of customer support; so, to hear that we are getting it right is amazing! It's fantastic to hear that OvuSense has helped you track your cycles and confirm ovulation accurately. Clinically proven to have an ovulation detection rate of 99%, the OvuSense Advanced Fertility Monitor is the most accurate tracker on the market. If there is ever anything else we can help you with, please don't hesitate to reach out to the Customer Support Team again and we will be happy to help! Best wishes, Kate S Customer Support Advisor
RT
Reshma Trikam
1 year ago
Dátum zakúpenia: 28/06/2023
Čo povedal/-a Reshma Trikam o spoločnosti OvuSense:
OvuSense so far has been a really pleasant experience, I have started to use it and am on day 2, customer support as been fantastic , you can ask any question even clinically the staff are well educat
...
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Kate
OvuSense
1 year ago
Hi Reshma, Thank you so much for leaving a wonderful review! I am so pleased that we were able to help and answer your questions. We really do try to provide our Users with the best knowledge and advice available, helping you to gain control of your fertility journey. If there is anything else you require assistance with, please reach out and a friendly member of the Customer Support Team will be happy to assist. On behalf of the Team, we welcome you to the OvuSense community and wish you the very best of luck! Best wishes, Kate S Customer Support Advisor
CL
Claire
Washington
1 year ago
Dátum zakúpenia: 27/06/2023
Čo povedal/-a Claire o spoločnosti OvuSense:
Kate and Macrine helped me with resubscribing. I was having a hard time figuring out how to become a returning user now that we’re TTC again. Both Kate and Macrine were very helpful and accommodating!
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Kate
OvuSense
1 year ago
Hi Claire, Thanks for taking the time to leave some lovely feedback. It's always great to hear back from our customers! I am so glad that we were able to help you purchase your Annual Replacement Sensor and renew your subscription. Rest assured that we have noted your comments regarding the website and will be sure to take these into consideration for future improvements. I can see that we have offered to restart your subscription once your new sensor arrives. In the meantime, if there is anything else you require support with, please don't hesitate to reach out again. We look forward to chatting with you again soon! Best wishes, Kate S Customer Support Advisor
Dôveryhodný zákazník
1 year ago
Dátum zakúpenia: 12/06/2023
Technical Team could be a bit faster
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Kate
OvuSense
1 year ago
Thanks for taking the time to leave some feedback, we always love to hear from our Users! I am so glad that we were able to resolve the issue regarding your data for you. We try our best to answer queries in a timely manner, providing Customer Support 7 days per week. Unfortunately, more complex queries may need to be referred to the Technical Team. It can take up to 48 hours, before receiving an update regarding technical requests. As always, I would like to thank you for your patience and rest assured that your comments will be taken into consideration when looking for ways to improve service. Best wishes, Kate S. Customer Support Advisor
ER
Elizabeth Esther Rosenbaum
1 year ago
Dátum zakúpenia: 05/06/2023
Čo povedal/-a Elizabeth Esther Rosenbaum o spoločnosti OvuSense:
Brilliant we'll done. I really appreciate you have done so much to help me get back on track.
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Macrine
OvuSense
1 year ago
Thank you for your kind words! We greatly appreciate your kind words. It's wonderful to hear that we were able to assist you in getting back on track. Your satisfaction is our priority, and we're here to support you whenever you need us. If you need further assistance or have any feedback, please don't hesitate to reach out. Best regards, Macrine A. Ovusense Customer Support.
JS
Jennifer Staten
El Paso, Tx
1 year ago
Dátum zakúpenia: 04/06/2023
Čo povedal/-a Jennifer Staten o spoločnosti OvuSense:
Linsay has been extremely helpful with sending me links I need to order a replacement sensory an placing my subscription on hold until it comes in. Everything was fast and easy with her help. Thank yo
...
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Macrine
OvuSense
1 year ago
Thank you for your feedback! We greatly appreciate your kind words. We're glad to hear that our team was able to assist you with sending the necessary links to order a replacement sensor and placing your subscription on hold. We always strive to provide fast and easy solutions to our customers, and we're delighted that we could meet your expectations. If you have any further questions or need additional assistance, please don't hesitate to reach out. We're here to help! Best regards, Linsay O. Ovusense Customer Support
Dôveryhodný zákazník
1 year ago
Dátum zakúpenia: 05/06/2023
Thank you to Jenny! My package was showing delivered by the post office and never showed up. Jenny was quick to send me a new one and help with all my concerns. I really appreciate it.
KH
Karen Hunter
1 year ago
Dátum zakúpenia: 01/06/2023
Čo povedal/-a Karen Hunter o spoločnosti OvuSense:
I have always found Ovusense to deliver fabulous customer service and they genuinely care about the experience their customers have. On the occasions I have had to contact them, for support, a respons
...
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Macrine
OvuSense
1 year ago
Thank you for your kind feedback! We are thrilled to hear that you have always experienced fabulous customer service from Ovusense. We also appreciate your mention of our follow-up contact to ensure your satisfaction. Your happiness is important to us! Thank you for choosing Ovusense. If you need further assistance or have any feedback, please don't hesitate to reach out. We're here to help and ensure you have the best experience. Best regards, Macrine A. Ovusense Customer Support.
CH
Cari Hajny
1 year ago
Dátum zakúpenia: 25/05/2023
Čo povedal/-a Cari Hajny o spoločnosti OvuSense:
Excellent communication. And fixed my problem with my chart quickly
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Kate
OvuSense
1 year ago
Thanks so much for taking the time to share your experience! We are so pleased that we were able to review and resolve the issue regarding your data in a timely manner. If there is anything else we can assist you with, please don't hesitate to reach out and a member of our friendly Customer Support Team will be happy to help. Best wishes, Kate S Customer Support Advisor
GC
Georgia Cornish
1 year ago
Dátum zakúpenia: 09/05/2023
Čo povedal/-a Georgia Cornish o spoločnosti OvuSense:
I have found them very helpful when I have had any issues, particularly Kate S.
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Kate
OvuSense
1 year ago
Hi Georgia, Thanks so much for leaving such kind comments! It always makes our day to hear when a customer has had a positive experience. I am so glad that I was able to help and resolve the issue in a timely manner. If there is anything else you require support with, please reach out again and a member of the friendly Customer Support Team will be happy to help! Best wishes, Kate S Customer Support Advisor
O spoločnosti OvuSense
OvuSense fertility and ovulation monitoring
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O spoločnosti OvuSense
OvuSense fertility and ovulation monitoring