Thanks for taking the time to leave some feedback, we always love to hear from our Users!
I am so glad that we were able to resolve the issue regarding your data for you. We try our best to answer queries in a timely manner, providing Customer Support 7 days per week. Unfortunately, more complex queries may need to be referred to the Technical Team. It can take up to 48 hours, before receiving an update regarding technical requests.
As always, I would like to thank you for your patience and rest assured that your comments will be taken into consideration when looking for ways to improve service.
Best wishes,
Kate S.
Customer Support Advisor