My order never arrived. I phoned to tell you this and was assured it would now be sent to me. The next email I received was to inform me that I had been given a refund for “returned items”.
Not very s
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Lilian
Hotter Shoes
5 months ago
Hi, thank you for taking time to leave a review. We are sorry to hear you had never received your order. We can see from your order, the Tara shoes were returned back to us by Royal Mail as undelivered. We would like to apologise that the service you have received was not to the high standard we would expect. Please be assured your feedback has been passed on to the relevant departments.
I am very pleased with these shoes and wish there were more colours. I bought the cream last year and now have them in navy. A very smart and comfortable shoe.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Discover shoes designed for all of life's daily adventures. Looking for the ultimate pair for countryside walks, weekends away, special occasions or long shopping days? We've got every occasion covered in our latest collection. Shop your next pair online now at hotter.com or visit one of our stores across the UK.