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Recenzie na Hughes

Hodnotenie
Výnimočné

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

98%

odporúča

94%

spokojnosť s dodávkou

95%

spokojnosť so službami

Služby,
4.8
/5
Výrobok,
4.7
/5

5

4

3

2

1

6,532

774

106

44

63

7,519

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 43,085
Dôveryhodný zákazník
1 day ago
Dátum zakúpenia: 20/06/2024

Spokojnosť so službami

Spokojnosť s dodaním

Odporúča

Recenzie produktov

0
Sprístupniť
Dôveryhodný zákazník
1 day ago
Dátum zakúpenia: 22/06/2024

Spokojnosť s dodaním

Odporúča

Recenzie produktov

0
Sprístupniť
LI
Linda
Lowestoft
1 day ago
Dátum zakúpenia: 28/05/2024

Spokojnosť s dodaním

Odporúča

Čo povedal/-a Linda o spoločnosti Hughes:
Easy online ordering, efficient and accurate delivery information - no problems
Recenzie produktov

0
Sprístupniť
Dôveryhodný zákazník
1 day ago
Dátum zakúpenia: 22/06/2024

Spokojnosť s dodaním

Odporúča

Great service
0
Sprístupniť
Dôveryhodný zákazník
3 days ago
Dátum zakúpenia: 15/06/2024

Nespokojnosť so službami

Spokojnosť s dodaním

Neodporúča

They left an 85 inch TV and sound Bahar at the bottom of my stairs and I live on the fourth floor. They refuse to carry it up.Myself and my friend had to carry us up on our own, which took over an hou
...
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Steph
Hughes
1 day ago
Good afternoon, thank you for taking the time to leave us a review. I apologise for the experience you have had with the delivery of your TV, we understand how frustrating this is and the inconvenience it has caused. The courier company, ArrowXL, would need to carry out a risk assessment at point of delivery to ensure it is safe for them to carry any item up or down more then 3 steps. We hope you can understand that due to health and safety reasons the delivery crew were unable to carry the item up 4 flights of stairs with no suitable lift. I can see my colleague you spoke to offered a couple of options to resolve this issue, the first being to reject the item so we can refund your order, the second option was to rebook delivery for another day so you could arrange for someone to assist you with getting the item up the stairs to the property. I am sorry to hear that neither of these options were suitable for you. We hope you will give us another opportunity to provide a more positive delivery experience in the future. Sincerely Chloe
Dôveryhodný zákazník
1 day ago
Thanks for your response Chloe. At the time of speaking to yourselves and delivery guys I was only ever given one option which was to refuse the item and get a refund. Just to clarify that the option to get help to carry up was on me still to get a friend and not from the delivery company. I feel this should be made explicitly clear when people order large items.
Recenzie produktov

0
Sprístupniť
PA
Paul
Woodbridge
1 day ago
Dátum zakúpenia: 24/04/2024

Spokojnosť s dodaním

Odporúča

Čo povedal/-a Paul o spoločnosti Hughes:
Hughes were good, delivered on time and unpacked.
Recenzie produktov

0
Sprístupniť
Dôveryhodný zákazník
1 day ago
Dátum zakúpenia: 20/06/2024

Spokojnosť s dodaním

Odporúča

Good advice and excellent service as always thanks very much
0
Sprístupniť
Dôveryhodný zákazník
1 day ago
Dátum zakúpenia: 15/06/2024

Spokojnosť so službami

Spokojnosť s dodaním

Odporúča

0
Sprístupniť
RO
Robert
Mildenhall
1 day ago
Dátum zakúpenia: 18/06/2024

Spokojnosť s dodaním

Odporúča

Čo povedal/-a Robert o spoločnosti Hughes:
We had a great customer experience in making our purchase. The Bury St Edmunds store salesman, BENJAMIN, was very knowledgeable about the products we were considering, which made our selection easy.
...
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0
Sprístupniť
CL
Claire
Sheffield
1 day ago
Dátum zakúpenia: 22/06/2024

Spokojnosť s dodaním

Odporúča

Čo povedal/-a Claire o spoločnosti Hughes:
Great service, prices, fast delivery
0
Sprístupniť
O spoločnosti Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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Mobbs Way, Lowestoft, Suffolk, NR32 3AL, United Kingdom
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O spoločnosti Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.