Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

India Jane Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/india-jane | Feefo

Zobrazujú sa všetky recenzie v počte 804

Lydia-Claire Halliday

3 years ago

Dátum zakúpenia: 30/05/2021

Čo povedal/-a Lydia-Claire Halliday o spoločnosti India Jane:

I havent received two of the three pictures. and I've not idea when I'm getting them. communication has been really unhelpful...

James Neil

India Jane

3 years ago

Dear Lydia-Claire Halliday,I am sorry you have cause to complain. As per our communication with you last week we are currently experiencing delays with certain prints due to a shortage of materials and high order volumes, this is stated on our website. As also mentioned we are confident that your order will be ready for delivery imminently. We hope you enjoy your prints.Kind regards,James

Lydia-Claire Halliday

3 years ago

Yes, thank you James, I think my point is that the notification/communication is misleading and got me in a right panic - saying 'complete' on the order - It just needs someone in your web team to fix... communication is EVERYTHING.... also an email explaining why I've only received one would also have stopped me panicking ... thanks!

James Neil

India Jane

3 years ago

Hi Lydia, Thank you for taking the time to leave this important feedback and I will ensure that it is passed to our web orders team in order to help improve our service. Kind regards, James

Dôveryhodný zákazník

3 years ago

Dátum zakúpenia: 29/05/2021

Great Customer Service.

James Neil

India Jane

3 years ago

Hi there, Thank you for the kind feedback on our service and we are so pleased to hear that you love your purchase! Kind regards, James

London

3 years ago

Dátum zakúpenia: 28/05/2021

Čo povedal/-a ZD o spoločnosti India Jane:

Arrived promptly (before time) and v well packed

James Neil

India Jane

3 years ago

Hi there, Thank you for the great feedback and we look forward to welcoming you back soon! Kind regards, James

Recenzie produktov

Very happy with the print- it's beautiful and bright to look at. The frame has some marks, but i assume thats a weave. Overall great gift for my husband

James Neil

India Jane

3 years ago

Hi there, Thank you for the kind feedback and we are so pleased to love the prints. Each are framed by had and we favour frames with individual detail and character, of which are generally not deemed flaws. If this however is not preferable, feel free to get in touch and we will do our best to put things right for you. Kind regards, James

Dôveryhodný zákazník

3 years ago

Dátum zakúpenia: 19/05/2021

An excellent service was provided and I am delighted with the tray I bought as a present for my sister.

Recenzie produktov

Dôveryhodný zákazník

3 years ago

Dátum zakúpenia: 17/05/2021

I would like to receive my order before I am asked to complete a review?

James Neil

India Jane

3 years ago

Hello, I am sorry to hear that you are yet to receive your order. The review invitation is automated and if you have any concerns regarding your order, please contact us and we will do our best to rectify any issues in a timely manner. Kind regards, James

Recenzie produktov

Jane Rensch

3 years ago

Dátum zakúpenia: 15/05/2021

Čo povedal/-a Jane Rensch o spoločnosti India Jane:

Really fast delivery and lamp great

Recenzie produktov

Dôveryhodný zákazník

3 years ago

Dátum zakúpenia: 15/05/2021

Great product at a very good price, beautifully packed. I would give five stars but for the fact I wasn’t kept fully in touch with the delivery, after purchase.

Recenzie produktov

Mark Miller

3 years ago

Dátum zakúpenia: 15/05/2021

Čo povedal/-a Mark Miller o spoločnosti India Jane:

Never reply to any questions on email. It is like no one is there!!

James Neil

India Jane

3 years ago

Hi Mark, We are sorry to hear that you had been struggling to contact us. if you still have any unaddressed concerns, can you please forward your email thread to our Web Orders Manager, Dejana (dejana@indiajane.co.uk) who will ensure any ongoing concerns are rectified. Kind regards, James

Recenzie produktov

Dôveryhodný zákazník

3 years ago

Dátum zakúpenia: 15/05/2021

Actually deliver what was ordered. Ordered two different ginger jars, only one arrived but delivery note stated two! Contacted H.O. only to be told sorry its out of stock, but computer hasn't been

...

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James Neil

India Jane

3 years ago

Hi there, I am sorry you have cause to complain. I personally spoke to you on the phone regarding your concerns and we did our best to ensure you were kept informed on the Jodhpur being out of stock at our warehouse due to an inventory error. I also phoned our retail stores to locate a jar for you, which was found in our Marlow location, and you were passed to the manager to order to transfer a replacement for you. My colleague and I have endeavoured to put right the disappointment of the out of stock item and hope you can now enjoy it. In regard to the refund, we had advised you that this would take 3-5 working days after processing and it is still within that time period. Any further concerns, please send us an email as per our thread. Thank you. Kind regards, James

Recenzie produktov

This item did not arrive as out of stock, although charged for it, now awaiting a refund

James Neil

India Jane

3 years ago

Hi there, I personally spoke to you on the phone regarding your concerns and my colleague and I have endeavoured to put right the disappointment of the out of stock item and hope you can now enjoy it, having located one in our Marlow location. In regard to the refund, we had advised you that this would take 3-5 working days after processing and it is still within that time period. Any further concerns, please send us an email as per our thread. Thank you. Kind regards, James

Dôveryhodný zákazník

3 years ago

Dátum zakúpenia: 15/05/2021

I would recommend India Jane for choice and service,would recommend them .

James Neil

India Jane

3 years ago

Thank you for the lovely feedback and I will ensure it is passed back to our team. Kind regards, James

Recenzie produktov

Nedostali ste pozvánku zanechať recenziu?

O spoločnosti India Jane

We are dedicated to bringing you classic and timeless ranges of furniture, stunning collections of glassware and home interiors accessories in leather, nickel plate and ceramic alongside an extensive collection of lighting. Our range is constantly updated with exciting new additions and evolves around our central theme of timeless elegance, whilst our design team in London draw inspiration from the India Jane archive of original Colonial and Classical European collections.

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02087997166

Unit 22, Trade City Business Park, Cowley Mill Road, Uxbridge, Greater London, UB8 2DB, United Kingdom

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na India Jane

Study of Humming BirdsVery happy with the print- it's beautiful and bright to look at. The frame has some marks, but i assume thats a weave. Overall great gift for my husba...Ďalšie recenzie tohto produktu (3)Prezrieť internetové stránky o produkte

Al Fresco Round Tray - Passion FlowerGreat quality at a reasonable price.Ďalšie recenzie tohto produktu (3)Prezrieť internetové stránky o produkte

Sisal Rug - Linen & RedI haven't received it!!!!!!!!!!!!!!!!!!!!!!!!!!!!Ďalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkte

Ashbourne Hurricane Lamp - WideDelighted and super lamp perfectĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkte

Mason Cushion - Multi StripeBeautiful product, beautifully made.Ďalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkte

Laurel TumblerProduct beyond my expectations.Ďalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkte

Romsey Storage Stool - Warwick Anthropology WatermelonGreat product, very good qualityĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkte

Mandalay 26cm Jar - BlackQuality good, product as shown on websiteĎalšie recenzie tohto produktu (3)Prezrieť internetové stránky o produkte

Jodhpur Ginger JarThis item did not arrive as out of stock, although charged for it, now awaiting a refundĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkte

Faubourg Stool - Wheat LinenProduct as expected and good qualityĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkte

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?