Hi Tom,
I am sorry to read that you're unhappy with your purchase, although I am unsure what you mean by it being from a man in a shed? Our collection of decorations are produced by hand in factories, often using traditional methods dating back many years. The 'Tree in Dome' decoration you have purchased features a glass dome (not made from plastic as you have stated) which sits atop a Gesso base (again, not made from cardboard ). Furthermore I have personally inspected this batch of baubles and cannot find one on which a border which does not fit entirely around the base as you have described.
I am also sorry to hear that this product has resulted in anger. We offer a returns policy in case our customers are unhappy with their purchases and the instructions on how to do so were included in your order. Kind regards,
James