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Feefo.com

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Recenzie na India Jane

https://www.indiajane.co.uk

Timeless and classic elegance for the home.

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hodnotenia za posledný rok

India Jane už nie je aktívnym zákazníkom spoločnosti Feefo
Zobrazujú sa všetky recenzie v počte 804
JM
Jan Mozley
6 years ago
Dátum zakúpenia: 18/10/2017
Čo povedal/-a Jan Mozley o spoločnosti India Jane:
A really good website, easy to use. Lots of lovely gift ideas. Arrived quickly and well packaged.
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Dôveryhodný zákazník
6 years ago
Dátum zakúpenia: 17/10/2017
Fantastic service as always. Top class.
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AB
Anthony Bickell
6 years ago
Dátum zakúpenia: 14/10/2017
Čo povedal/-a Anthony Bickell o spoločnosti India Jane:
I recently purchased 3 Lambourne wine glasses from this company on line, the first set of 3 delivered all had marks / blemishes on them but I managed to salvage one and sent the others back to be repl
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James Neil
India Jane
6 years ago
Hi Anthony,
We are very sorry to hear that you have not had a good experience on this occasion. I can confirm that we had actively inspected replacement wine glasses for you but as this collection is hand finished, variations such as small air bubbles and variations in thickness are a natural feature and are not deemed to be a fault. This info is represented on our website, but we are sorry that you have not found any of these glasses to be suitable. 
As per our communication via email, we have happily offered you a refund. I hope that this is a suitable solution for you and we very very much look forward to welcoming you back very soon.
Kind regards,
James
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Ann Higginbotham
6 years ago
Dátum zakúpenia: 16/10/2017
Čo povedal/-a Ann Higginbotham o spoločnosti India Jane:
Very happy with my purchase and the service and speedy delivery.
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Dôveryhodný zákazník
6 years ago
Dátum zakúpenia: 14/10/2017
The lamp base I received was of dreadful quality (full of holes and pit marks from the manufacturing process). This should never have passed quality-control let alone have been sent to a customer. W
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James Neil
India Jane
6 years ago
Dear Customer,
We are very sorry that you are unhappy with your purchase, but thank you for immediately bringing this to our attention. Our collection of ceramics are all finished and glazed by hand so as a result no two pieces are ever the same, however have have actively sourced a replacement for you which has been personally inspected by our Quality Control manager. I am sure that you will be more than satisfied with this replacement and you should receive it within the next few days. Any other queries from this point, please reply to my colleague Vanessa who has been looking after your order. 
We hope you love your replacement lamp base and very much look forward to welcoming you back soon.
Kind regards,
James 

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Dôveryhodný zákazník
6 years ago
Dátum zakúpenia: 15/10/2017
Good and fast service
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Dôveryhodný zákazník
6 years ago
Dátum zakúpenia: 15/10/2017
Very quick and efficient
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Dôveryhodný zákazník
6 years ago
Dátum zakúpenia: 15/10/2017
Products were not as per photographs or colour description, however India Jane arranged collection and a full refund.
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James Neil
India Jane
6 years ago
Hi there,
This section is for reviewing our service, rather than the product. I have responded to your concerns regarding the product below. 
Kind regards,
James 
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Dôveryhodný zákazník
6 years ago
Dátum zakúpenia: 13/10/2017
delivery was very slow, product good
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Dôveryhodný zákazník
6 years ago
Dátum zakúpenia: 14/10/2017
Lovely product quality and great service.
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O spoločnosti India Jane
We are dedicated to bringing you classic and timeless ranges of furniture, stunning collections of glassware and home interiors accessories in leather, nickel plate and ceramic alongside an extensive collection of lighting. Our range is constantly updated with exciting new additions and evolves around our central theme of timeless elegance, whilst our design team in London draw inspiration from the India Jane archive of original Colonial and Classical European collections.
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02087997166
Unit 22, Trade City Business Park, Cowley Mill Road, Uxbridge, Greater London, UB8 2DB, United Kingdom
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O spoločnosti India Jane
We are dedicated to bringing you classic and timeless ranges of furniture, stunning collections of glassware and home interiors accessories in leather, nickel plate and ceramic alongside an extensive collection of lighting. Our range is constantly updated with exciting new additions and evolves around our central theme of timeless elegance, whilst our design team in London draw inspiration from the India Jane archive of original Colonial and Classical European collections.