Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

India Jane Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/india-jane | Feefo

JA

Jan

Oxford

7 years ago

Dátum zakúpenia: 25/02/2017

Čo povedal/-a Jan o spoločnosti India Jane:

Very happy - lovely quality product and really speedy delivery Rather excessive packaging though !!

Recenzie produktov

0

HF

Hamilton Fleming

Edinburgh

7 years ago

Dátum zakúpenia: 25/02/2017

Čo povedal/-a Hamilton Fleming o spoločnosti India Jane:

Professionally packaged easy to use web site

Recenzie produktov

0

Dôveryhodný zákazník

7 years ago

Dátum zakúpenia: 26/02/2017

Beautiful table. Very efficient delivery. Item arrived in perfect condition and was carefully unpacked by delivery team. Very pleased with service.

0

GU

Guest

7 years ago

Dátum zakúpenia: 26/02/2017

Čo povedal/-a Guest o spoločnosti India Jane:

As they sent out the wrong colour as the one I ordered was not in stock. It has cost them for postage twice. Not impressed

0

Dôveryhodný zákazník

7 years ago

Dátum zakúpenia: 16/02/2017

Faulty product so hard to be objective. Now having to wait in for collection and repair.

James Neil

India Jane

7 years ago

Hi Tracy,

I am very sorry to hear you have experienced problems with the switch of our Bee lamp. Rest assured that as soon as you notified us, this issue was investigated as a matter of course. I have personally spoken with our web order manager, Vanessa and she has explained that as the Bee lamp is currently out of stock, we offered to repair your lamp to ensure you receive it back in good time, rather than wait for it to return to stock.

Vanessa also added that she had since spoken with you yesterday and your repaired lamp will be it's way to you shortly. Once again, please accept my apologies for any inconvenience and I hope you can return soon to enjoy our products.

If you have any further queries on this, feel free to get in touch.

Kind regards,

James

Dôveryhodný zákazník

7 years ago

Hi James, I have not had a reply from Vanessa as far as I know, but hope to have my lamp back soon. I noticed from reviews on your site that several items are sent out faulty and I have to admit I would think twice about ordering anything again. Kind regards Tracy

Dôveryhodný zákazník

7 years ago

Hi James, I have not heard from Vanessa as far as I recall, but hope to have my lamp fully functioning back soon. I must admit, I would think twice before ordering from you again as I see from reviews that several items have been delivered faulty. Kind regards Tracy

Recenzie produktov

Faulty switch. Really inconvenient as had thrown box out and need to return it.

James Neil

India Jane

7 years ago

Hi Tracy,

I am very sorry to hear you have experienced problems with the switch of our Bee lamp. Rest assured that as soon as you notified us, this issue was investigated as a matter of course. I have personally spoken with our web order manager, Vanessa and she has explained that as the Bee lamp is currently out of stock, we offered to repair your lamp to ensure you receive it back in good time, rather than wait for it to return to stock. Vanessa also added that she had since spoken with you yesterday and your repaired lamp will be it's way to you shortly. Once again, please accept my apologies for any inconvenience and I hope you can return soon to enjoy our products. If you have any further queries on this, feel free to get in touch.

Kind regards,

James

0

VH

Vicky holmes

Huddersfield

7 years ago

Dátum zakúpenia: 22/02/2017

Čo povedal/-a Vicky holmes o spoločnosti India Jane:

Service and delivery fantastic but the product is extremely poor quality won't be buying from you again

James Neil

India Jane

7 years ago

Hi Vicky,

Thank you for the kind feedback on our delivery and service. I am however very sorry to hear that you are not happy with the quality of the coolie shade you purchased from us. This feedback however is very important to us and I will personally ensure that it is passed onto our buying team as a matter of importance.

Please accept my apologies once again and I hope you can return to enjoy our products soon.

Kind regards,

James

VH

Vicky holmes

7 years ago

Please can you advise me on how to return this item as the original box has been destroyed.

Recenzie produktov

Extremely poor quality, fabric is fraying around the top of the shade definitely not worth what I have paid

James Neil

India Jane

7 years ago

Hi Vicky,

Thank you for the kind feedback on our delivery and service. I am however very sorry to hear that you are not happy with the quality of the coolie shade you purchased from us. This feedback however is very important to us and I will personally ensure that it is passed onto our buying team as a matter of importance. Please accept my apologies once again and I hope you can return to enjoy our products soon.

Kind regards,James

0

GU

Guest

7 years ago

Dátum zakúpenia: 19/02/2017

Čo povedal/-a Guest o spoločnosti India Jane:

Fast delivery, only it was lucky I returned home 30 seconds before the delivery van as we had been told we would be given notice on delivery time but were not.

Recenzie produktov

0

GU

Guest

7 years ago

Dátum zakúpenia: 10/02/2017

Čo povedal/-a Guest o spoločnosti India Jane:

ok

Recenzie produktov

0

GU

Guest

7 years ago

Dátum zakúpenia: 11/02/2017

Čo povedal/-a Guest o spoločnosti India Jane:

Love my beautiful blue and white China bowl - just as I hoped it would be. Looks great on my dining room table. Just as described and arrived intact

0

Dôveryhodný zákazník

7 years ago

Dátum zakúpenia: 11/02/2017

quick service - excellent product

Recenzie produktov

0

Recenzie na India Jane

Casino Paperweight Set - LargeLovely quality product and very speedy delivery Packaging rather excessive though !!Ďalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkte

Laurel Natural Photo Frame 4X6Stunning looking photo frameĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkte

Bee Lamp Base - SmallFaulty switch. Really inconvenient as had thrown box out and need to return it.Ďalšie recenzie tohto produktu (4)Prezrieť internetové stránky o produkte

Grey Linen Coolie Shade - 16"Extremely poor quality, fabric is fraying around the top of the shade definitely not worth what I have paidĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkte

Ceremonial Elephant Planterno, this is boring. your questionnaires are becoming an abuse of the customers'time.Ďalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkte

Rev. Morris' Sandpiper Planterno, this is boring. your questionnaires are becoming an abuse of the customers'time.Ďalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkte

Audubon's Heron Planterno, this is boring. your questionnaires are becoming an abuse of the customers'time.Ďalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkte

Bee Plant Potno, this is boring. your questionnaires are becoming an abuse of the customers'time.Ďalšie recenzie tohto produktu (4)Prezrieť internetové stránky o produkte

Etruria Folding Butler's Traynice design , probably a wee bit expensive for what it is.Ďalšie recenzie tohto produktu (2)Prezrieť internetové stránky o produkte

Bee Lamp Base - Smallexcellent product just what we wantedĎalšie recenzie tohto produktu (4)Prezrieť internetové stránky o produkte

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?