Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

India Jane Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/india-jane | Feefo

Zobrazujú sa všetky recenzie v počte 804

Aswany Krishnasamy

Hertfordshire, UK

7 years ago

Dátum zakúpenia: 12/02/2017

Čo povedal/-a Aswany Krishnasamy o spoločnosti India Jane:

Excellent designs and perfect packaging of glasses delivered. Happy to see availability of same goods for years when required to re-order a favourite one.

Recenzie produktov

Joanne Smith

7 years ago

Dátum zakúpenia: 21/01/2017

Čo povedal/-a Joanne Smith o spoločnosti India Jane:

The item purchased online was delivered damaged. I didn't accept the item and despite having phoned India Jane twice in the last two weeks, I have still not spoken to anyone about a replacement or re

...

Prečítať všetko

James Neil

India Jane

7 years ago

Dear Joanna,
I am sorry to hear of your issues with this order. We pride ourselves in excellent customer service and it is very unusual for our customers to experience difficulty in contacting us. However, it is very important that you have brought this to our attention and I have personally spoken to the web order team regarding this. They have also informed me that they have since spoken with you on the phone and a full refund including delivery charge has been issued.
Please accept my apologies once again and I hope you can return to enjoy our products soon.

Kind regards,

James

Recenzie produktov

Delivened damaged so I didn't accept the item. Have phoned India Jane twice but I still haven't managed to speak to anyone about a replacement. Will now be asking for a refund.

James Neil

India Jane

7 years ago

Dear Joanna,

I am sorry to hear of your issues with this order. We pride ourselves in excellent customer service and it is very unusual for our customers to experience difficulty in contacting us. However, it is very important that you have brought this to our attention and I have personally spoken to the web order team regarding this. They have also informed me that they have since spoken with you on the phone and a full refund including delivery charge has been issued. Please accept my apologies once again and I hope you can return to enjoy our products soon.

Kind regards,

James

Guest

7 years ago

Dátum zakúpenia: 06/02/2017